Planned Interruptions. If there is a Planned Interruption to Services, we will minimise the inconvenience to You and restore the Services as soon as practicable. Where practicable, we will provide You with two Business Days’ written notice of the Planned Interruption or publish a notice in a newspaper circulating generally in the area in which the Planned Interruption is to take place detailing: (a) the extent, reason and time of the Planned Interruption; and (b) the time at which, or circumstances, if any, when the Services will return to normal. If You are registered with us as a Special Needs Customer then we will contact You at least four Business Days before a Planned Interruption, unless You request a longer period of notice and it is reasonable and practical for us to accommodate your request.
Appears in 2 contracts
Sources: Customer Contract, Customer Contract