Common use of Processing Grievance Clause in Contracts

Processing Grievance. Grievances shall be processed in the following manner: Step 1. The Union on behalf of an Employee with a Grievance shall submit his grievance in writing to the Director of Public Service within seven (7) working days from the date the Employee knew, or in the exercise of reasonable diligence should have known of the event or act giving rise to the Grievance but in no event more than fifteen (15) days after the occurrence. The written Grievance shall describe in reasonable detail the nature of the Grievance and the contract article alleged to be violated. In the absence of the Director, a Grievance at this level may be filed with the Public Services Operations Manager; who shall hear the Grievance only in the absence of the Director. If the Grievance is filed within the appropriate time frames, the Director shall hold a grievance meeting within seven (7) working days, investigate the Grievance, and shall issue a written decision thereon and deliver same to the Union within seven (7) working days following the date of the aforementioned grievance meeting. Step 2. If a Grievance is not satisfactorily settled at Step 1, the Union may file a written appeal of the Director’s decision on the Grievance to the City Manager. The Union’s appeal must be delivered to the City Manager within ten (10) working days from the date that the Union receives the Director’s decision on the Grievance at Step 1. Step 3. If the Union is not satisfied with the Grievance appeal decision issued in Step 2, the Union may submit the Grievance for arbitration by giving written notice thereof to the City within thirty (30) calendar days following the date of the issuance of the decision in Step 2 above.