Common use of Program Management Team Clause in Contracts

Program Management Team. Convergys will establish a Program Management Team that will consist of the Convergys Program Manager and other key Convergys personnel responsible for the day to day operation and delivery of the Services. The Convergys Program Manager will be responsible for managing the delivery of the Services. The Convergys Program Manager will be authorized to act as Convergys' primary contact for Client under this Agreement. The Program Management Team will meet with Client's designated personnel at least twice a month to review performance of the Services, and will be in contact with Client on a regular basis until such time as the billing services are fully transitioned to Atlys(R). Program Management Team meetings will take place at an agreed upon location or via teleconference, at the mutual agreement of the parties. Each party will bear the cost of its participation in Program Management Team meetings.