Refunds and Reschedules Clause Samples

Refunds and Reschedules. 15.1 Except where required by law, there will be no refund of any Event Tickets or for any unused portion of an Event Ticket. This includes but is not limited to where there has been a variation to the Event, if you are refused entry to or evicted from the Venue by the Promoter or Event Staff in accordance with the Event Terms, if you fail to attend the Event, if you arrive after the commencement of the Event, or if you leave the Venue prior to the conclusion of the Event. 15.2 If it is impractical or impossible to conduct the Event (in whole or in part) due to adverse weather conditions, you agree that the Promoter may elect to post-pone the Event to the “Alternate Wet Weather Date”, which will be the day immediately after the advertised Event date unless otherwise notified. In such circumstance, your Event Tickets will be redeemable for the Alternate Wet Weather Date, and you will not be entitled to a refund (unless otherwise required by law). 15.3 If the Event cannot take place (in whole or in part) due to an event, circumstance, or situation outside of the Promoter’s reasonable control (including but not limited to any act of God, epidemic or pandemic, natural disaster, fire, flood, council or government sanction or order, actions or decisions of police or other authorities, act of terrorism, war or industrial action, or cancellation by the Venue owner, lessee or controller) (“Force Majeure Event”) then the Promoter may, at their sole discretion: (a) Postpone the Event. Provided that the Event is postponed within twelve (12) months of the original advertised Event Date, the Promoter may continue to hold payment for the Event Ticket and you shall not be entitled to a refund. Instead, you shall have the right to use the Event Ticket to attend the postponed Event. If the Event is not postponed within the specified period above, it will be considered a cancellation in accordance with clause 15.2(b) below.