Regular Work. a) The normal scheduled work week will be thirty-seven decimal five (37.5) hours and the normal scheduled work day will be seven decimal five (7.5) consecutive hours, exclusive of a meal period, between the hours of 7:00 a.m. and 6:00 p.m. b) For office employees and employees who are not involved with service to the public, the normal work week is from Monday to Friday and the normal work day is seven decimal five (7.5) hours between 7:00 a.m. and 6:00 p.m. c) For employees who are involved with service to the public, their scheduled work week will be thirty-seven decimal five (37.5) hours and the scheduled work day will be seven decimal five (7.5) consecutive hours, exclusive of a meal period, with two (2) consecutives days off which may not necessarily be Saturday and Sunday. For further clarity, it is understood that at least once over each period of twenty-eight (28) calendar days, full time employees shall be scheduled two (2) consecutive days off, which shall be a Friday Saturday, Saturday Sunday or a Sunday Monday combination.β d) Employees shall be informed by written notice of their scheduled hours of work. Any changes to the scheduled hours shall be by written notice to the employee(s) concerned. e) Subject to operational requirements as determined from time to time by the Employer, an employee shall have the right to request flexible hours and such request shall not be unreasonably denied.
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Sources: Collective Agreement, Collective Agreement