Relations with Customers Sample Clauses
The 'Relations with Customers' clause defines the standards and expectations for how a party must interact with its customers in the context of the agreement. It typically outlines requirements such as maintaining professionalism, adhering to applicable laws and regulations, and ensuring that communications and services provided to customers meet certain quality benchmarks. For example, the clause may require the party to promptly address customer complaints or prohibit misleading advertising. Its core practical function is to protect the reputation and interests of both parties by ensuring that customer interactions are handled ethically and in accordance with agreed-upon standards.
Relations with Customers. 3.4.1 In accordance with Article 29(c) of the Telecommunications Law, the conditions of Customer contracts between Customers and the Licensee shall be governed by this License Agreement and by Regulations relating to customer protection.
3.4.2 In accordance with Article 29(d) of the Telecommunications Law, the TRC reserves its right to require the Licensee to provide a financial guarantee in order to reimburse the amounts due to Customers, such as fees and deposits, in case the Operating License is revoked and/or the License Agreement is terminated. This financial guarantee is subject to regulation on a basis determined by the TRC.
Relations with Customers. 3.6.1 The Licensee shall at all times comply with each of the conditions specified in this Section and shall promptly notify the TRC if at any time it is not in compliance with those conditions, except to the extent the TRC exempts the Licensee from some of the requirements of this Section.
3.6.2 The Licensee shall not be required to enter into a written contract with its Customer for Pre-Paid Telecom Card Service.
3.6.3 The Licensee shall at all times comply with the following billing requirements:
a) Billing Increments shall be defined and disclosed in the Licensee’s published tariffs or price list on file with the TRC and on any display at the point of sale as well as on any Pre-paid Telecom Card, or on any Pre-paid Telecom Card packaging.
b) A Pre-paid Telecom Service Account may be decreased only during the actual time a circuit is open. Station busy signals and unanswered calls shall not be considered open circuits and shall not be charged against the account.
c) Licensees may not reduce the value of a Pre-paid Telecom Service Account by more than the Licensee’s published tariffs or price list on file with the TRC plus any surcharges, fees and taxes disclosed at the time of purchase,
d) A Pre-paid Telecom Service Account may be recharged by the Customer at a rate different from the original rate or the last recharge rate as long as the new rate and any surcharges conform with the Licensee’s published tariff or price list on file with the TRC at the time of recharge. The Customer must be informed of the rates at the time of recharge.
Relations with Customers. During the twelve-month period prior to the date of the execution and delivery hereof, and except to the extent already reflected in a Top Customer Contract, (i) none of the Top Customers has notified any Company in writing, and there is not otherwise Seller’s Knowledge, that any such Top Customer intends to or is contemplating materially reducing its purchases from any Company, or materially changing the terms (including price or pricing mechanism) pursuant to which it transacts business with any Company, and (ii) to Seller’s Knowledge, there is no fact or circumstance that could reasonably be expected to cause any such Top Customer to materially reduce its purchases from any Company, or materially change the terms (including price or pricing mechanism) pursuant to which it transacts business with any Company.
Relations with Customers. The decision of the Arbitrator shall be final, but may be reviewed pursuant to applicable law, through the appropriate Federal Court. The expenses of the Arbitrator shall be divided equally between the Cooperative and the Union.
Relations with Customers. Distributor shall process and ship each customer order in a timely fashion. Distributor shall provide to customers any and all instructions, precautions, and other warnings pertaining to Products provided by Manufacturer to Distributor. Manufacturer shall
Relations with Customers. Except as set forth in Section 3.20 of the Company Disclosure Schedule, neither the Company nor any Company Subsidiary has received any information from any customer that accounted for more than 5% of the revenues of the Company and its Subsidiaries during the last full fiscal year to the effect that such customer intends to materially decrease the amount of business it does with the businesses of the Company or any Company Subsidiary either prior to or following the Merger. Section 3.20 of the Company Disclosure Schedule lists the top twenty (20) customers of Company Products as measured by consolidated sales revenue earned by the Company for the twelve month period ended December 31, 2004.
Relations with Customers. Except as set forth in Schedule 2.28, no customer has canceled any contract or order for provisions of, and there has been no threat by any customer not to purchase (or to reduce its purchases of), products from Company or any Subsidiary within the twelve (12) months immediately preceding the date of this Agreement. Each of Company's and the Subsidiaries relationships with its customers are commercially satisfactory.
Relations with Customers. Valeo commits to respecting the CSR requirements of its customers in relation to the principles of the Global Compact and to passing their tests implemented to assess our conformity.
3.3 PROTECTION OF THE ENVIRONMENT: COMBATING CLIMATE CHANGE AND PROMOTING ENERGY EFFICIENCY
Relations with Customers. Except as disclosed on Schedule 4.20, to the Knowledge of Seller, (a) there is no fact, condition or event that would materially and adversely affect its relationship with any customer, and (b) no supplier, sponsor or exhibitor intends to terminate or materially reduce its relationship with the Business in the future or as a result of the consummation of the transactions contemplated hereby.
Relations with Customers. 3.6.1 The Licensee shall at all times comply with each of the conditions specified in this Section and shall promptly notify the TRC if at any time it is not in compliance with those conditions, except to the extent the TRC exempts the Licensee from some of the requirements of this Section.
3.6.2 The Licensee shall not be required to enter into a written contract with its Customer for Pre-Paid Telecom Card Service.
3.6.3 The Licensee shall at all times comply with the following billing requirements:
a) B illin g Increm en ts shall be defin ed and d isclo sed in th e L icen see’s published tariffs or price list on file with the TRC and on any display at the point of sale as well as on any Pre-paid Telecom Card, or on any Pre- paid Telecom Card packaging.
b) A Pre-paid Telecom Service Account may be decreased only during the actual time a circuit is open. Station busy signals and unanswered calls shall not be considered open circuits and shall not be charged against the account.
c) Licensees may not reduce the value of a Pre-paid Telecom Service Account by m ore th an th e L icen see’s pub ▇▇▇▇ ▇▇ tariffs or price list on file w ith th e T R C p lu s any surcharges, fees and taxes disclosed at the time of purchase,
d) A Pre-paid Telecom Service Account may be recharged by the Customer at a rate different from the original rate or the last recharge rate as long as the new rate and any surcharges conform w ith th e L icen see’s pub ▇▇▇▇ ▇▇ tariff or price list on file with the TRC at the time of recharge. The Customer must be informed of the rates at the time of recharge.