Common use of Remote Maintenance Clause in Contracts

Remote Maintenance. REMOTE SUPPORT‌ To meet the Remedial Maintenance Response requirements, and perform certain Preventative Maintenance, Contractors may utilize Remote Administration and/or Remote Maintenance/Support Services arrangements. Connections to an Authorized User’s networks/Systems must be performed in a manner prescribed by the Authorized User to preserve the integrity of the Authorized User’s network, confidentiality and integrity of information transmitted over that Authorized User’s network/System, and the availability of the network/System. Furthermore, the Authorized User must specifically grant permission for the Contractor to access the System for each instance of Remote Administration and/or Remote Maintenance/Support Service.