Remote response. Remote response applies if you receive On Call Allowance and are available to immediately: respond to phone calls or messages; provide advice (‘phone fixes’); arrange call out/ rosters of ot her employees; and remotely monitor and/ or address issues by remote telephone and/ or computer access. In this instance you will be paid t he applicable overt ime rate for t he t ime actually taken in dealing with each particular matter, except where you are recalled to work. If you are recalled to work, you will be paid at overt ime rates for t he t ime from when you leave for work unt il t he t ime you ret urn from work. If you are remotely responding, you will be required to submit a daily t ime sheet of t ime taken in dealing with each matter remotely commencing from t he first remote response. The total overt ime paid from t he first response will be rounded up to t he nearest 15 minutes. If agreed, we may make an average payment equivalent to an agreed period of t ime per week where you are regularly required to remotely respond. 25. Which days are public holidays? THE FOLLOWING DAYS ARE PUBLIC HOLIDAYS: 25.1 Payment if a public holiday falls on a day you would ordinarily work 25.2 Payment if you are required to work on a public holiday that falls on a day you would not ordinarily work 25.3 Public holiday payment for shift workers and 7 day rotating roster employees 25.4 Casual employees who work on a public holiday
Appears in 2 contracts
Sources: Enterprise Agreement, Enterprise Agreement