Remote response. An Employee who is in receipt of an “On Call” allowance and available to immediately: a) Respond to a phone call from an authorised officer. b) Provide advice (phone fixes). c) Arrange call-out of other Employees as directed. d) Remotely monitor and/or address issues by remote telephone and/or computer access Shall be paid the applicable overtime rate for the time actually taken in dealing with each particular matter.
Appears in 1 contract
Sources: Collective Agreement
Remote response. AT A GLANCE
15.4.9.1 An Employee employee who is in receipt of an “On Call” on call allowance and available to immediately:
a(1) Respond respond to a phone call from an authorised officer.calls or messages;
b(2) Provide provide advice (‘phone fixes’).;
c(3) Arrange call-out arrange call out/rosters of other Employees as directed.employees; and
d(4) Remotely remotely monitor and/or address issues by remote telephone and/or computer access Shall access, will be paid the applicable overtime rate for the time actually taken in dealing with each particular matter., except where the
Appears in 1 contract
Sources: Enterprise Agreement