Requesting Service. 1. Service requests must be submitted to AHS before any work will be performed. Unless otherwise required by law, AHS will not reimburse for services performed without its prior approval and will not provide service until any past due Trade Service Call Fees and other Agreement Costs have been paid. 2. After you have made a service request, if your request pertains to a Covered Item under your Agreement, AHS will dispatch an AHS selected and approved technician in the trade applicable to your service request (“Service Contactor”) to evaluate the circumstances associated with your service request. 3. In some cases, AHS may not be able to provide a Service Contractor and may request you to contact an independent service contractor. If your contractor will not ▇▇▇▇ AHS directly, AHS will reimburse you the amount of the authorized repair or replacement as agreed between AHS and your contractor. 4. Upon your request, AHS will determine if expedited services are necessary and available, and will make reasonable efforts to expedite services accordingly. Additional fees may apply. 5. You have the right to request a second opinion within seven (7) days after AHS informs you that a malfunction of a Covered Item is not covered by your Agreement.
Appears in 1 contract
Sources: Home Warranty Agreement
Requesting Service. 1. Service requests must be submitted to AHS before any work will be performed. Unless otherwise required by law, AHS will not reimburse for services performed without its prior approval and will not provide service until any past due Trade Service Call Fees and other Agreement Costs have been paid.
2. After you have made a service request, if your request pertains to a Covered Item under your Agreement, AHS will dispatch an AHS selected and approved technician in the trade applicable to your service request (“Service Contactor”) to evaluate the circumstances associated with your service request.
3. In some cases, AHS may not be able to provide a Service Contractor and may request you to contact an independent indepen- dent service contractor. If your contractor will not ▇▇▇▇ AHS directly, AHS will reimburse you the amount of the authorized repair or replacement as agreed between AHS and your contractor.
4. Upon your request, AHS will determine if expedited services servic- es are necessary and available, and will make reasonable efforts to expedite services accordingly. Additional fees may apply.
5. You have the right to request a second opinion within seven (7) days after AHS informs you that a malfunction of a Covered Item is not covered by your Agreement.malfunction
Appears in 1 contract
Sources: Home Warranty Agreement