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Common use of Requesting Support Clause in Contracts

Requesting Support. To receive the support defined in this document, requestors must do one of the following: 8 Support Tickets

Appears in 2 contracts

Sources: Service Level Agreement, Service Level Agreement

Related Clauses

  • Marketing Support
  • Engineering Support
  • Payments for Distribution Assistance and Administrative Support Services
  • Technical Support
  • Directory Assistance Service Updates

Parent Clauses

  • General
  • Definitions
  • Counterparts
  • General Service Level Exceptions
  • Entire Agreement

Sub-Clauses

  • General Information to Include with Request
  • Out of Hours Periods
  • Standard Working Hours
  • Provision of Anti Virus Software
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