Resolution of Faults Sample Clauses

The 'Resolution of Faults' clause outlines the procedures and responsibilities for identifying, reporting, and remedying faults or defects in goods, services, or systems covered by the agreement. Typically, it specifies the timeframe within which faults must be reported, the process for investigating and verifying the issue, and the obligations of the responsible party to repair, replace, or otherwise resolve the fault. This clause ensures that any problems are addressed promptly and efficiently, minimizing disruption and clarifying the steps both parties must take to resolve issues, thereby reducing disputes and maintaining service quality.
Resolution of Faults. (a) The LFC will use its best endeavours to diagnose and resolve each Fault promptly, and in any event will diagnose and resolve each Fault in accordance with the applicable Core Service Levels set out in the Service Level Terms for the applicable Wholesale Service. (b) The Service Provider will give the LFC and its representatives such access to a Service Provider Premises as the LFC considers reasonably necessary to diagnose and resolve a Fault, and will use all reasonable endeavours to procure that Resellers, Exempted End Users and other persons controlling NBAPs (where LFC (Service Provider) Equipment is installed) or applicable Third Party Premises do the same (which may require the LFC entering the relevant Reseller Premises, End User Premises of Exempted End Users, NBAPs or Third Party Premises as a contractor to the Service Provider).
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Resolution of Faults. (a) The LFC will use its best endeavours to diagnose and resolve each Fault promptly, and in any event will diagnose and resolve each Fault in accordance with the applicable Core Service Levels set out in the Service Level Terms for the applicable Wholesale Service. (b) The Service Provider will give the LFC and its representatives such access to the Service Provider’s premises as the LFC considers reasonably necessary to diagnose and resolve a Fault, and will use all reasonable endeavours to ensure that Resellers and End Users do the same.
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Resolution of Faults. (a) The LFC will use its best endeavours to diagnose and resolve each Fault promptly, and in any event will diagnose and resolve each Fault in accordance with the applicable Input Services Service Levels set out in the Input Services Service Level Terms for the applicable Input Service. (b) The Access Seeker will give the LFC and its representatives such access to the relevant Access Seeker Premises as the LFC considers reasonably necessary to diagnose and resolve a Fault, and will use all reasonable endeavours to procure that Resellers and other persons controlling any premises (where LFC (Access Seeker) Equipment is installed) or applicable Third Party Premises do the same if the LFC is required to enter the relevant Reseller Premises or Third Party Premises.
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Resolution of Faults. In the event Mercatus fails to meet its Service Level Commitment for three (3) consecutive months then Customer may elect to either: The following Statement of Work (“SOW”) template outlines the standard Implementation and Configuration Services (“ICS”) provided by Mercatus when deploying of the Platform for Customer.
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Resolution of Faults. (a) The LFC will use its best endeavours to diagnose and resolve each Fault promptly, and in any event will diagnose and resolve each Fault in accordance with the applicable Core Service Levels set out in the Service Level Terms for the applicable Wholesale Service. (b) The Service Provider will give the LFC and its representatives such access to the Service Provider’s premises as the LFC considers reasonably necessary to diagnose and resolve a Fault, and will use all reasonable endeavours to ensure that Resellers and End Users do the same (which may require the LFC entering the Reseller’s premises as a contractor to the Service Provider).
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Resolution of Faults. As soon as reasonably practicable upon receipt of notification that a Fault exists and subject to clause 7.3, Supplier will commence action to resolve the Fault: (a) for a Fault of Service Level 1 (Critical), with the highest priority and immediate urgency use best endeavours to put in place a temporary remedy of or workaround to the Fault and thereafter to urgently resolve the Fault; (b) for a Fault of Service Level 2 (High), as a matter of urgency use best endeavours to put in place a temporary remedy of or workaround to the Fault and thereafter to resolve the Fault as soon as possible; (c) for a Fault of Service Level 3 (Medium), as soon as possible use best endeavours to put in place a temporary remedy of or workaround to the Fault and thereafter to promptly resolve the Fault; (d) for a Fault of Service Levels (4) and (5) (Low), as soon as reasonably practicable use best endeavours to put in place a temporary remedy or workaround to the Fault and thereafter to promptly resolve the Fault, and (e) in each case, Supplier will use reasonable commercial endeavours to resolve the Fault.
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Related to Resolution of Faults

  • Resolution of Disputes Any dispute or disagreement which may arise under, or as a result of, or in any way related to, the interpretation, construction or application of this Agreement shall be determined by the Committee. Any determination made hereunder shall be final, binding and conclusive on the Grantee and the Company for all purposes.

  • Informal Resolution of Disputes 10.5.1 Upon receipt by one Party of notice of a dispute by the other Party pursuant to Section 10.3 or Section 10.4.5, each Party will appoint a knowledgeable, responsible representative to meet and negotiate in good faith to resolve any dispute arising under this Agreement. The location, form, frequency, duration, and conclusion of these discussions will be left to the discretion of the representatives. Upon agreement, the representatives may utilize other alternative Dispute Resolution procedures such as mediation to assist in the negotiations. Discussions and the correspondence among the representatives for purposes of settlement are exempt from discovery and production and will not be admissible in the arbitration described below or in any lawsuit without the concurrence of both Parties. Documents identified in or provided with such communications that were not prepared for purposes of the negotiations are not so exempted, and, if otherwise admissible, may be admitted in evidence in the arbitration or lawsuit.

  • Recognition of the U.S. Special Resolution Regimes (a) In the event that any Underwriter that is a Covered Entity becomes subject to a proceeding under a U.S. Special Resolution Regime, the transfer from such Underwriter of this Agreement, and any interest and obligation in or under this Agreement, will be effective to the same extent as the transfer would be effective under the U.S. Special Resolution Regime if this Agreement, and any such interest and obligation, were governed by the laws of the United States or a state of the United States. (b) In the event that any Underwriter that is a Covered Entity or a BHC Act Affiliate of such Underwriter becomes subject to a proceeding under a U.S. Special Resolution Regime, Default Rights under this Agreement that may be exercised against such Underwriter are permitted to be exercised to no greater extent than such Default Rights could be exercised under the U.S. Special Resolution Regime if this Agreement were governed by the laws of the United States or a state of the United States.