Resolution Time. The time it takes to solve the problem or install the needed hardware or software.
Appears in 7 contracts
Sources: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement (Sla)
Resolution Time. The time it takes to solve the problem or install the needed hardware or software.
Appears in 7 contracts
Sources: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement (Sla)