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Common use of Resolution Time Clause in Contracts

Resolution Time. The time it takes to solve the problem or install the needed hardware or software.

Appears in 7 contracts

Sources: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement (Sla)

Related Clauses

  • Resolution
  • ERROR RESOLUTION NOTICE
  • DNS resolution RTT
  • Resolutions, etc
  • Problem Resolution

Parent Clauses

  • Entire Agreement
  • MISCELLANEOUS
  • Definitions
  • Service Levels
  • Additional Service or Change Requests

Sub-Clauses

  • How to Report an Incident
  • Escalation Procedure
  • Services Excluded from Support
  • Severity 2
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