RETURNS AND CREDITS Clause Samples

The RETURNS AND CREDITS clause outlines the conditions under which a buyer may return goods and receive a credit or refund from the seller. Typically, this clause specifies the time frame for returns, the acceptable reasons for returning products (such as defects or incorrect shipments), and the process for obtaining authorization and credit. Its core function is to provide a clear and fair process for handling returns, thereby reducing disputes and ensuring both parties understand their rights and obligations regarding returned merchandise.
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RETURNS AND CREDITS. MERCHANT shall maintain a fair policy permitting refunds, exchanges, returns and adjustments. During the term of this Agreement, MERCHANT shall be responsible for making all cash or check refunds to customer after a transaction has been batched out for settlement. Unless MERCHANT has been approved by SPS-EFT in advance to initiate credit entries for a lesser amount than the original check entry, MERCHANT must initiate a credit receipt for the same amount as the original check entry to effect voids, which occur the same day as the day of authorization and prior to batching out. MERCHANT shall obtain proper written authorization from the Customer whose name is printed on the face of the check or the customer’s authorized representative prior to crediting Customer. The customer or its authorized representative shall sign the completed credit receipt and a copy of the credit receipt
RETURNS AND CREDITS. Merchant shall maintain a fair policy permitting refunds, exchanges, returns and adjustments. During the term of this Agreement, Merchant shall be responsible for making all cash or check refunds to customer after a transaction has been Batched Out for settlement. Merchant must initiate a credit receipt for the same amount as the debit entry to effect voids, which occur the same day as the day of authorization and prior to Batching Out. Merchant must use the Equipment to transmit the credit. Merchant shall obtain proper written authorization from the customer whose name is printed on the face of the check, or the customer’s authorized representative, prior to crediting customer’s account. The customer or its authorized representative shall sign the completed credit receipt and a copy of the credit receipt shall be delivered to the customer at the time of each cancellation of a transaction. Each debit and credit entry shall constitute a separate transaction for which a Transaction Fee will apply. If it becomes necessary for a reversal of a transaction to be initiated, Merchant shall request in writing to SPS-EFT to initiate such reversal. Merchant shall give SPS-EFT enough information to create such reversal. A fee of no more than twenty dollars ($20.00) for each transaction reversal may be charged by SPS-EFT.
RETURNS AND CREDITS. MERCHANT shall maintain a fair policy permitting refunds, exchanges, returns and adjustments. During the term of this Agreement, MERCHANT shall be responsible for making all cash or check refunds to customer after a transaction has been batched out for settlement. Unless MERCHANT has been approved by GETI in advance to initiate credit entries for a lesser amount than the original electronic check entry, MERCHANT must initiate a credit receipt for the same amount as the debit entry to effect voids, which occur the same day as the day of authorization and prior to batching out. MERCHANT must use the POP equipment or approved GETI software to transmit the credit. MERCHANT shall obtain proper written authorization from the Customer whose name is printed on the face of the check or the customer’s authorized representative prior to crediting Customer’s account. The customer or its authorized representative shall sign the completed credit receipt and a copy of the credit receipt shall be delivered to the customer at the time of each cancellation of a transaction. Each debit and credit entry shall constitute a separate transaction for which a processing fee will apply. If it becomes necessary for a reversal of a transaction to be initiated, MERCHANT shall request in writing to GETI to initiate such reversal. MERCHANT shall give GETI enough information to create such reversal. A fee of no more than twenty-five dollars for each transaction reversal may be charged by GETI.
RETURNS AND CREDITS. No Products may be returned for credit, even if properly rejected, without prior written authorization of Company. At Company’s option, a restocking fee and/or handling charge of up to 40% may be assessed on returned shipments (other than for properly rejected Products), including refused shipments. Products that have been opened or have had stickers or additional labels of any kind applied will not be accepted for return. No expired Product or Product with less than 12 months’ of shelf-life may be returned under any circumstances. No credits may be taken by Customer without the express written consent of Company. Company will not authorize credit for any Products that have been destroyed or discarded by Customer unless such action has been approved in writing by Company.
RETURNS AND CREDITS. Sherwood-D&G shall furnish Customer with a written certificate for each lot of Products shipped to Customer, stating that the Products in that lot, identified by lot number, conform to the Specifications. If the Products are not of United States origin, Sherwood-D&G shall attempt, but shall not be required, to inform Customer of the country or countries of manufacture. Customer, within thirty (30) days of receipt, shall have the right to reject any lots or units which, by inspection, fail to meet the Specifications, and to receive credit therefor. Rejected lots of Products will be shipped to Sherwood-D&G's manufacturing facility with an identified rejection criteria, freight collect.
RETURNS AND CREDITS. GPI will accept returns of the Products and, where appropriate, credit Wholesale Specialty Distributor’s account, in accordance with Exhibit G.
RETURNS AND CREDITS. Our Quality team must pre-authorize all product returns via the Return Material Authorization (RMA) process. Our Quality department, with the support of the Customer Service department, will approve the return of any product that is damaged or defective on receipt, provided you contact customer service within five days after receiving the product and provided such damage or defect has not been caused by any failure by you or the carrier to handle or store the products using reasonable care or as otherwise indicated on the label or in the product specifications. If you do not contact us within that five-day period, we will deem the product to be accepted, but you will not lose any warranty rights.
RETURNS AND CREDITS. MERCHANT shall maintain a fair policy permitting refunds, exchanges, returns and adjustments. During the term of this Agreement, MERCHANT shall be responsible for making all cash or check refunds to customer after a transaction has been batched out for settlement. Unless MERCHANT has been approved by GETI in advance to initiate credit entries for a lesser amount than the original check entry, MERCHANT must initiate a credit receipt for the same amount as the original check entry to effect voids, which occur the same day as the day of authorization and prior to batching out. MERCHANT shall obtain proper written authorization from the Customer whose name is printed on the face of the check or the customer’s authorized representative prior to crediting Customer. The customer or its authorized representative shall sign the completed credit receipt and a copy of the credit receipt shall be delivered to the customer at the time of each cancellation of a transaction. Each debit and void entry shall constitute a separate transaction for which a processing fee will apply. If it becomes necessary for a reversal of a transaction to be initiated, MERCHANT shall request in writing to GETI to initiate such reversal. MERCHANT shall give GETI enough information to create such reversal. A fee of no more than twenty-five dollars for each transaction reversal may be charged by GETI.
RETURNS AND CREDITS. (a) Except as expressly provided in the Tele Radio Terms, Tele Radio shall not be under any obligation to accept the return of any Tele Radio Products supplied to the Customer. (b) Returns of unused and re-saleable standard Tele Radio Products which are not under warranty and which are listed in the published price lists, brochures and catalogues, electronic media and other advertising material of Tele Radio may, at Tele Radio’s sole discretion, be returned for credit, provided that the Tele Radio Products are: (i) returned within 14 days of delivery, at the customers cost to Tele Radio’s warehouse; (ii) accompanied by a delivery docket stating Tele Radio’s original invoice number and a valid reason for the return; and (iii) returned in an unused, undamaged and resalable condition, in their original packing. (c) No Tele Radio Products will be accepted for return under any circumstances (other than for reasons of wrong delivery or because the Tele Radio Products are faulty) if either: (i) the goods are non-stock items indented against the Customer’s specific requirements; or (ii) the invoiced value of the Tele Radio Products is less than $200.00 excluding GST. (d) Tele Radio Products will not be accepted for return for any reason between 15 and 30 days after the date of delivery unless by prior arrangement between Tele Radio and Customer, and with the payment of a restocking fee of 20% of original invoice value, or $50.00, exclusive of GST, whichever is the greater. (e) No Tele Radio Products will be accepted for return for any reason whatsoever beyond 30 days from date of delivery. (f) Where Tele Radio Products which have been supplied by Tele Radio on a manufactured/assembled to order or indent only basis, Tele Radio will not, unless agreed otherwise in writing, accept them for return except where such Tele Radio Products are faulty or have been wrongly delivered against Tele Radio drawings and/or Tele Radio specification sheets signed off by the Customer prior to manufacture. (g) Tele Radio may from time to time, develop policies in connection with the return of Tele Radio Products, which will be notified to the Customer and must be complied with before any returned Tele Radio Products are accepted by Tele Radio in exchange for credit, or such returned Tele Radio Products are otherwise repaired or replaced.
RETURNS AND CREDITS. All returns shall be sent to Supplier freight and miscellaneous costs pre-paid, with approve return authorizations by Supplier noted on all packaging and documentation. At its discretion, Supplier may replace or repair any returned Products. If replacement or repair of the returned Products is not possible, the Supplier shall issue credit for returned merchandise according to the schedule below: a. Merchandise returned in unused, salable condition (outside seal intact) within thirty (30) days of delivery: CREDIT @ 80% OF DISTRIBUTOR NET COST. b. Orders for merchandise accepted by the Supplier and terminated by the Distributor prior to delivery: CREDIT @ 90% OF DISTRIBUTOR NET COST. c. Defective merchandise: CREDIT @ 100% OF DISTRIBUTOR NET COST. d. Merchandise processed in error by Supplier: CREDIT @ 100% OF DISTRIBUTOR NET COST. e. Merchandise not suitable for resale: NO CREDIT. f. Merchandise returned due to changes in product line: CREDIT AMOUNT DETERMINED BY EACH CIRCUMSTANCE.