Scheduled Uptime. FIS will use reasonable efforts to make the Solution available to Client and its authorized users in accordance with the scheduled hours and days of availability set out in the Agreement, subject to Scheduled Events as defined in Section 1.2.1 below (the “Scheduled Uptime”). Scheduled Uptime shall apply to the production database only.
Appears in 1 contract
Sources: Support Services Agreement
Scheduled Uptime. FIS will use commercially reasonable efforts to make the Solution available to Client and its authorized users in accordance with the scheduled hours and days of availability set out in the Agreement, subject to Scheduled Events as defined in Section 1.2.1 below (the “Scheduled Uptime”). Scheduled Uptime shall apply to the production database only.
Appears in 1 contract
Sources: Support Services Agreement
Scheduled Uptime. FIS will use reasonable efforts to make the Solution available to Client and its authorized users in accordance with the scheduled hours and days of availability set out in the Agreement, subject to Scheduled Events as defined in Section Section
1.2.1 below (the “Scheduled Uptime”). Scheduled Uptime shall apply to the production database Solution only.
Appears in 1 contract
Sources: Support Services Agreement