SCOPE OF THE REQUIREMENT Clause Samples

SCOPE OF THE REQUIREMENT. 2.1. This Framework Agreement governs the relationship between the Parties in respect of the provision of Fuel to Singapore. 2.2. The range of Fuels to be supplied by the Framework Provider to the Authority under this Framework Agreement shall be those detailed on the Statement of Requirement (StOR) at Annex B. The Authority shall not be bound to accept any fuel types supplied by the Framework Provider other than those detailed on the Statement of Requirement (StOR) at Annex B.

SCOPE OF THE REQUIREMENT. 2.1 The purpose of Lot 4 – Records Information Management Service is designed to meet the core requirements of Contracting Authorities, as detailed below in order to drive down costs of Physical Storage and consolidate and rationalise existing Contracting Authorities Storage requirements. 2.2 The core requirements of the Records Information Management Service are to provide all Services included in the following 6 Service lines: • Service Line 1 - Off-Site Records Information Management Service (full End to End Service); • Service Line 2 - Off-Site storage of Inactive Records; • Service Line 3 - Off-Site and/or On-Site Secure Shredding, Destruction and Disposal Services; • Service Line 4 - Off-Site and/or On-Site Specialist Records Management Services: cataloguing, listing, Appraisal and Selection, triage sensitivity review and file preparation services; • Service Line 5 - Off-Site and/or On-Site combined Records Information Management Services; and • Service Line 6 - Off-Site and/or On-Site Scanning Services. 2.3 The Supplier shall be capable of providing all aspects of the requirements as set out in this Framework Schedule 2 for Lot 4, and shall do so by providing: • secure storage and access to Records at the Call Off stage; • sound and pro-active Account Management to Contracting Authorities; • accurate and periodical reporting to the Authority and Contracting Authorities; and • reporting of contractual activity against savings delivered in line with the Authorities savings objectives, base lining and benchmarking processes. 2.4 The Supplier shall support the Authority through this Framework Agreement by promoting a fully electronic Records Information Management System to Contracting Authorities that shall allow: • efficient management of physical and digital Information, in line with the Government’s digital by default agenda; • Contracting Authorities to meet ongoing physical Storage demands; • the separation of ‘Active’ and ‘Inactive’ Records to improve the management of Inactive Records resulting in more competitive storage costs; • Scanning Services to be provided in line with the Government’s digital by default agenda; • combined On-Site and Off-Site Records Information Management Services to be provided where a planned move to a fully Off-Site Records Information Management Service is a defined strategic objective; • shredding, Destruction and Disposal of Records in line with the Government’s environmental and waste policies; and • compliance w...

SCOPE OF THE REQUIREMENT. 2.1. The scope of Lot 3 will deliver a full suite of service lines capable of fulfilling the broad range of Contracting Authority requirements for the Secure Collection, Storage and Delivery of Examination and Test Papers and Materials. This will include, but not be limited to full end to end process from collection from the collation provider, for delivery to the examination centre, then onward delivery to the awarding examination body marking panel members. 2.2. It is envisaged that the Framework Agreement will be accessed by a broad Contracting Authority base with differing requirements. The Supplier shall have flexibility and scalability to meet the current and future needs and strategies of public sector Contracting Authorities. 2.3. The Supplier shall be aware that if the Contracting Authority has any limitations or special requirements in place this will be defined by the Contracting Authority at Call Off Contract Stage.

SCOPE OF THE REQUIREMENT. 2.1 This Lot 5 (Scanning Services) relates to the management of Contracting Authorities Records and the ‘physical to digital’ process in line with Governments broader ‘digital by default’ strategy. During this process it is acknowledged that there will be a short term requirement to store physical records 2.2 The Supplier shall provide the full Scanning Service for an End to End or part requirement, as specified by Contracting Authorities. 2.3 The core requirements of this Lot 5 shall include but shall not be limited to:  Scanning Service (On and/or Off site);  Document Scanning & Digitising of paper Images (or other media as specified);  Transportation of Records between locations where required;  Bulk Scanning project management;  Hosting services (digital storage of scanned images or transfer into Contracting Authorities ‘Records Information Management System /Document Repository System’ (RM/DRS));  Digital media storage (Hosting of scanned records);  Secure storage and access;  On line User access;  Inventory Software;  Electronic Retrieval;  Destruction and Archive Services;  Help desk availability – core hours or 24/7, where specified;  Performance monitoring;  Management Information reporting (Periodical and pro-active);  Missing Records procedures;

SCOPE OF THE REQUIREMENT. 2.1. The scope of Lot 1 will be to deliver a full suite of services capable of fulfilling the broad range of Contracting Authority requirements for the Collection and Delivery of Documents and Parcels. 2.2. It is envisaged that the Framework Agreement will be accessed by a broad Contracting Authority base with differing requirements. The Supplier shall have flexibility and scalability to meet the current and future needs and strategies of public sector Contracting Authorities. 2.3. Suppliers should be aware that the following requirements are not covered within the scope of Lot 1: i. Secure delivery; ii. Exam papers; iii. Cash and cheque movements; iv. Dedicated vehicle movements and sortation; v. Security screening. 2.4. Suppliers should also be aware that specialist courier movements, i.e. hazardous, infectious, radioactive etc. consignments will be serviced by a separate Crown Commercial Service Framework Agreement (RM3799).

SCOPE OF THE REQUIREMENT. Geographic Coverage

SCOPE OF THE REQUIREMENT. 2.1. The Supplier shall implement, manage, administer and maintain a free to access secure web based public learning portal, hosting a catalogue of courses. 2.2. The Supplier shall provide free access to a catalogue of courses in a broad range of subject areas, which are regularly refreshed, can be used either off the shelf or customised and either sourced in-house or via subcontracting arrangements. 2.3. The Supplier shall provide a course catalogue development plan, within two (2) weeks of the Framework Agreement commencement date, setting out how they will work with the Authority and Contracting Authorities to develop and increase the range of off-the-shelf training and bespoke curriculum of core courses, where there is growing demand. 2.4. The Supplier shall ensure that the secure web based public learning portal will become accessible with the initial catalogue of off the shelf training as agreed with the Authority and made available for delivery within eight (8) weeks of the Framework Agreement commencement date. 2.5. The services will include but shall not be limited to: 2.4.1 Accredited professional qualifications 2.4.2 Professional and off the shelf courses

SCOPE OF THE REQUIREMENT. 1.5 The following are specific requirements of the solution the CONTRACTOR will provide under contract:- 1.6 The solution must provide web proxying, web/content filtering, anti-virus and malware detection and blocking and video streaming with access integrated via Active Directory. 1.7 The solution must provide web categorizing with real-time updating of categories. Responses should include methodology used for categorizing. The solution also has to be capable of filtering protocols other than HTTP – including IM, P2P, FTP, Chat, Streaming media. The product must have Anti-Virus software and include malicious code checking with real- time scanning and detection/blocking of proxy avoidance sites/clients. Responses should include methodology used. The deployment of Anti Virus solutions across the Department is one of the critical defence measures that REDACTED TEXT deploy and the dependence for this on an unproven product would be seen as introducing new risks. Responses must include a description of the robustness of any proposed AV solution, including frequency of patch deployments, availability of support, future support plans and any previous history of software vulnerabilities 1.8 The product must have a comprehensive separate Reporting functionality which is capable of auto-archiving at least six months of browsing history & appliance performance with configurable access to delegate control to permit access for small groups of people to the reporting data – i.e. enabling the HR team to produce reports of user activity without accessing other data. Reports need to be exportable to at least PDF & CSV format with scheduling & emailing options to automate the reporting. Access to reporting data cannot impact on browsing performance. 1.9 The solution must allow for the configuration of multiple upstream proxies with customisable forwarding policies to control which traffic is forwarded The product solution should have Backup/Restore capability with patch and hotfix installation which can be centrally managed by the REDACTED TEXT IT Team. 1.10 The solution must provide video streaming capabilities with the ability to restrict access to streaming media via Active Directory group membership. 1.11 Client Access to the appliances must be configurable to support automatic proxy configuration via wpad.dat or PAC. Responses should describe how this is supported. 1.12 The product must have comprehensive monitoring & alerting mechanisms with SNMP monitoring capabilit...

SCOPE OF THE REQUIREMENT. The Authority requires the provision of catering for the above event as agreed with ▇▇▇▇▇ ▇▇▇▇▇ and detailed the quotation attached in Annex 2