Service Availability Hours Sample Clauses

The Service Availability Hours clause defines the specific times during which a service provider commits to making their services accessible to the client. Typically, this clause outlines the days of the week and hours of operation, such as 9 AM to 5 PM on business days, and may also address exceptions for holidays or scheduled maintenance periods. Its core practical function is to set clear expectations for when the client can rely on the service being operational, thereby reducing misunderstandings and helping both parties plan their activities accordingly.
Service Availability Hours. The hours during which the Hosted Services are made available to Customer and supported according to the applicable Service Desk support level to which the Customer has subscribed, Standard, Gold or Platinum, excluding those Excluded Events as outlined under Hosted Services Availability – please see section 12 for more detail. Service Accessibility Hours. The hours during which the Hosted Services can be accessed. For periods outside the Service Availability Hours, Customer may access the services but incident management and availability service levels do not apply,
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Service Availability Hours. State days and hours it is possible to access the business service
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Service Availability Hours. The hours during which the Hosted Services are made available to Customer and supported according to the Platinum Support Level – please see section 12 for more detail.
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Related to Service Availability Hours

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • System Availability Although we will try to provide continuous access to the Service, we cannot and do not guarantee that the Service will be available 100% of the time and will not be liable in the event Service is unavailable. Actual service or network performance is dependent on a variety of factors outside of our control. If you notify us within twenty-four (24) hours and we confirm an outage consisting of a period of two (2) hours in any calendar month, and not due to any service, act, or omission of you, a third party, your applications, equipment or facilities, or reasons outside of our control, you shall be eligible for a service credit. A service credit shall be computed as a pro-rated charge for one day of the regular monthly fees for the Service in the next monthly statement. Intermittent service outages for periods of less than two (2) hours are not considered service outages. Outages caused by routine scheduled maintenance are also not considered an outage. You shall receive advance notice no less than forty-eight (48) hours in advance of our scheduled maintenance. Scheduled maintenance will be performed between 12:00 a.m. and 6:00 a.m. CST.

  • Product Availability Under no circumstances shall Company be responsible to Representative or anyone else for its failure to fill accepted orders, or for its delay in filling accepted orders, when such failure or delay is due to strike, accident, labor trouble, acts of nature, freight embargo, war, civil disturbance, vendor problems or any cause beyond Company's reasonable control.