Common use of Service Capabilities Clause in Contracts

Service Capabilities. a) Communication Plan/Contract Management i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue. b) Primary Account Representative i) Name: ▇▇▇▇▇ ▇▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ E-mail: ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇

Appears in 1 contract

Sources: Master Agreement for General Contracting and Individual Skilled Trades Services

Service Capabilities. a) Communication Plan/Contract Management i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue. b) Primary Account Representative i) Name: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇ Phone: (▇▇▇) -▇▇▇-▇▇▇▇ Cell / ▇▇▇-▇▇▇-▇▇▇▇ Direct E-mail: ▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇

Appears in 1 contract

Sources: Master Agreement for General Contracting and Individual Skilled Trades Services

Service Capabilities. a) Communication Plan/Contract Management i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue. b) Primary Account Representative i) Name: ▇▇▇▇▇▇▇▇▇ Phone: (▇▇▇) -▇▇▇-▇▇▇▇ E-mail: ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇

Appears in 1 contract

Sources: Master Agreement

Service Capabilities. a) Communication Plan/Contract Management i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue. b) Primary Account Representative i) Name: ▇▇▇▇ ▇▇▇▇▇ Phone: (▇▇▇) -▇▇▇-▇▇▇▇ E-mail: ▇▇▇▇▇@▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇

Appears in 1 contract

Sources: Master Agreement for General Contracting and Individual Skilled Trades Services

Service Capabilities. a) Communication Plan/Contract Management i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue. b) Primary Account Representative i) Name: ▇▇▇▇▇▇▇▇▇ Phone: (▇▇▇) .▇▇▇-.▇▇▇▇ E-mail: ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇

Appears in 1 contract

Sources: Master Agreement for General Contracting and Individual Skilled Trades Services