Service Capabilities. a) Communication Plan/Contract Management i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue. b) Primary Account Representative i) Name: ▇▇▇▇▇ ▇▇▇▇▇ Phone: (▇▇▇) ▇▇▇-▇▇▇▇ E-mail: ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇
Appears in 1 contract
Sources: Master Agreement for General Contracting and Individual Skilled Trades Services
Service Capabilities. a) Communication Plan/Contract Management
i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue.
b) Primary Account Representative
i) Name: ▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ Phone: (▇▇▇) -▇▇▇-▇▇▇▇ Cell / ▇▇▇-▇▇▇-▇▇▇▇ Direct E-mail: ▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇
Appears in 1 contract
Sources: Master Agreement for General Contracting and Individual Skilled Trades Services
Service Capabilities. a) Communication Plan/Contract Management
i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue.
b) Primary Account Representative
i) Name: ▇▇▇▇▇ ▇▇▇▇▇ Phone: (▇▇▇) -▇▇▇-▇▇▇▇ E-mail: ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇
Appears in 1 contract
Sources: Master Agreement
Service Capabilities. a) Communication Plan/Contract Management
i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue.
b) Primary Account Representative
i) Name: ▇▇▇ ▇▇▇ ▇▇▇▇▇ Phone: (▇▇▇) -▇▇▇-▇▇▇▇ E-mail: ▇▇▇▇▇@▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇
Appears in 1 contract
Sources: Master Agreement for General Contracting and Individual Skilled Trades Services
Service Capabilities. a) Communication Plan/Contract Management
i) The Contract shall have an accessible customer service department with an individual specifically assigned to ▇▇▇▇▇ ▇▇▇▇. Customer inquiries should be responded to with forty-eight (48) hours or two (2) business days unless it is an emergency issue.
b) Primary Account Representative
i) Name: ▇▇▇ ▇▇▇ ▇▇▇▇▇ Phone: (▇▇▇) .▇▇▇-.▇▇▇▇ E-mail: ▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇
Appears in 1 contract
Sources: Master Agreement for General Contracting and Individual Skilled Trades Services