Common use of Service Details and Standards Clause in Contracts

Service Details and Standards. i. The works shall be carried out as per the instructions of authorized officials of Buyer and the standards/benchmark of conditions and specifications of housekeeping service industry shall be maintained. ii. ▇▇▇▇▇▇▇ collection drums should be placed at all suitable points. The drums should be provided with polythene bags, which may be removed so that garbage does not spill out or spoil the drums. iii. Under no circumstances the garbage collected would be kept inside premises and all the necessary arrangements are to be made by the service provider for its disposal at a suitable place at its own cost. iv. Inspection of quality by supervisors during the execution of service by the staff should be regular/ periodic. v. Smoking and chewing tobacco etc. is strictly prohibited during working hours. Any of the Service provider’s deployed staff found smoking/chewing in the Buyer’s premises shall be removed immediately and shall not be deployed again over the contract duration. vi. The Service Provider shall be solely responsible for the redressal of grievances/ resolution of disputes relating to persons deployed. The Buyer shall, in no way, be responsible for settlement of such issues whatsoever. vii. No deployed manpower shall be allowed to stay in the Buyer’s premiseunnecessarily after working hours without ▇▇▇▇▇’s permission. viii. The personnel deployed shall undergo medical examination at the expense of the Service Provider to ensure that they are free from any communicable diseases and furnish medical examination certificate as and when called for by the Buyer. ix. The staff provided by the Service Provider shall not be deemed employees of the buyer hence the compliance of the applicable labor laws and acts i.e. the Minimum Wages Act, Payment of Wages Act, PF, ESI Act, Payment of Bonus Act, Contract Labour (Regulation & Abolition) Central Rules, 1971 and other relevant laws will be the sole responsibility of the Service Provider and buyer will in no way be responsible for any violation or liabilities in this regard. x. The Service Provider would be bound by the conditions with regard to police verification of the deployed staff and their medical fitness. A verification report in respect of all the personnel of Service Provider from the concerned police station of concerned residential areas should be submitted and also list of employees with bio-data of each employee posted to the Institute along with photo and thumb impression should be handed over to the designated officer of Buyer. Any changes should be informed immediately. xi. The Buyer shall have the right to inspect the premises where services are provided by the vendor at any time. In case of any deficiencies found in the service provided pursuant to such inspection, the relationship managers shall discuss the same in their meeting and address the same. In case the concerns of the buyer are not addressed within a reasonable time, the buyer would have the right and authority to issue order and directions necessary, including the levy of penalty for the effective implementation of the services.

Service Details and Standards. i. The works shall be carried out as per the instructions of authorized officials of Buyer and the standards/benchmark of conditions and specifications of housekeeping service industry shall be maintained. ii. ▇▇▇▇▇▇▇ collection drums should be placed at all suitable points. The drums should be provided with polythene bags, which may be removed so that garbage does not spill out or spoil the drums. iii. Under no circumstances the garbage collected would be kept inside the premises and all the necessary arrangements are to be made by the service provider for its disposal at a suitable place at its own cost. iv. Inspection of quality by supervisors during the execution of service by the staff should be regular/ periodic. v. Smoking and chewing tobacco etc. is strictly prohibited during working hours. Any of the Service provider’s deployed staff found smoking/chewing in the Buyer’s premises shall be removed immediately and shall not be deployed again over the contract duration. vi. The Service Provider shall be solely responsible for the redressal of grievances/ resolution of disputes relating to persons deployed. The Buyer shall, in no way, be responsible for the settlement of such issues whatsoever. vii. No deployed manpower shall be allowed to stay in the Buyer’s premiseunnecessarily premises unnecessarily after working hours without ▇▇▇▇▇the Buyer’s permission. viii. The personnel deployed shall undergo a medical examination at the expense of the Service Provider to ensure that they are free from any communicable diseases and furnish a medical examination certificate as and when called for by the Buyer. ix. The staff provided by the Service Provider shall not be deemed employees of the buyer hence the compliance of the applicable labor laws and acts i.e. the Minimum Wages Act, Payment of Wages Act, PF, ESI Act, Payment of Bonus Act, Contract Labour (Regulation & Abolition) Central Rules, 1971 and other relevant laws will be the sole responsibility of the Service Provider and buyer will in no way be responsible for any violation or liabilities in this regard. x. The Service Provider would be bound by the conditions with regard to police verification of the deployed staff and their medical fitness. A verification report in respect of all the personnel of Service Provider from the concerned police station of concerned residential areas should be submitted and also list of employees with bio-data of each employee posted to the Institute along with photo and thumb impression should be handed over to the designated officer of Buyer. Any changes should be informed immediately. xi. The Buyer shall have the right to inspect the premises where services are provided by the vendor at any time. In case of any deficiencies found in the service provided pursuant to such inspection, the relationship managers shall discuss the same in their meeting and address the same. In case the concerns of the buyer are not addressed within a reasonable time, the buyer would have the right and authority to issue order and directions necessary, including the levy of penalty for the effective implementation of the services.

Service Details and Standards. i. The works shall be carried out as per the instructions of authorized officials of Buyer and the standards/benchmark of conditions and specifications of housekeeping service industry shall be maintained. ii. ▇▇▇▇▇▇▇ collection drums should be placed at all suitable points. The drums should be provided with polythene bags, which may be removed so that garbage does not spill out or spoil the drums. iii. Under no circumstances the garbage collected would be kept inside premises and all the necessary arrangements are to be made by the service provider for its disposal at a suitable place at its own cost. iv. Inspection of quality by supervisors during the execution of service by the staff should be regular/ periodic. v. Smoking and chewing tobacco etc. is strictly prohibited during working hours. Any of the Service provider’s deployed staff found smoking/chewing in the Buyer’s premises shall be removed immediately and shall not be deployed again over the contract duration. vi. The Service Provider shall be solely responsible for the redressal of grievances/ resolution of disputes relating to persons deployed. The Buyer shall, in no way, be responsible for settlement of such issues whatsoever. vii. No deployed manpower shall be allowed to stay in the Buyer’s premiseunnecessarily after working hours without ▇▇▇▇▇’s permission. viii. The personnel deployed shall undergo medical examination at the expense of the Service Provider to ensure that they are free from any communicable diseases and furnish medical examination certificate as and when called for by the Buyer. ix. The staff provided by the Service Provider shall not be deemed employees of the buyer hence the compliance of the applicable labor laws and acts i.e. the Minimum Wages Act, Payment of Wages Act, PF, ESI Act, Payment of Bonus Act, Contract Labour (Regulation & AbolitionR&A) Central Rules, 1971 Act and other relevant laws will be the sole responsibility of the Service Provider and buyer will in no way be responsible for any violation or liabilities in this regard. x. The Service Provider would be bound by the conditions with regard to police verification of the deployed staff and their medical fitness. A verification report in respect of all the personnel of Service Provider from the concerned police station of concerned residential areas should be submitted and also list of employees with bio-bio- data of each employee posted to the Institute along with photo and thumb impression should be handed over to the designated officer of Buyer. Any changes should be informed immediately. xi. The Buyer shall have the right to inspect the premises where services are provided by the vendor at any time. In case of any deficiencies found in the service provided pursuant to such inspection, the relationship managers shall discuss the same in their meeting and address the same. In case the concerns of the buyer are not addressed within a reasonable time, the buyer would have the right and authority to issue order and directions necessary, including the levy of penalty includingAsthkeGleevMy omfypenalty for the effective implementation of the services.

Service Details and Standards. i. The works shall be carried out as per the instructions of authorized officials of Buyer and the standards/benchmark of conditions and specifications of housekeeping service industry shall be maintained. ii. ▇▇▇▇▇▇▇ collection drums should be placed at all suitable points. The drums should be provided with polythene bags, which may be removed so that garbage does not spill out or spoil the drums. iii. Under no circumstances the garbage collected would be kept inside premises and all the necessary arrangements are to be made by the service provider for its disposal at a suitable place at its own cost. iv. Inspection of quality by supervisors during the execution of service by the staff should be regular/ periodic. v. Smoking and chewing tobacco etc. is strictly prohibited during working hours. Any of the Service provider’s deployed staff found smoking/chewing in the Buyer’s premises shall be removed immediately and shall not be deployed again over the contract duration. vi. The Service Provider shall be solely responsible for the redressal of grievances/ resolution of disputes relating to persons deployed. The Buyer shall, in no way, be responsible for settlement of such issues whatsoever. vii. No deployed manpower shall be allowed to stay in the Buyer’s premiseunnecessarily after working hours without ▇▇▇▇▇’s permission. viii. The personnel deployed shall undergo medical examination at the expense of the Service Provider to ensure that they are free from any communicable diseases and furnish medical examination certificate as and when called for by the Buyer. ix. The staff provided by the Service Provider shall not be deemed employees of the buyer hence the compliance of the applicable labor laws and acts i.e. the Minimum Wages Act, Payment of Wages Act, PF, ESI Act, Payment of Bonus Act, Contract Labour (Regulation & Abolition) Central Rules, 1971 and other relevant laws will be the sole responsibility of the Service Provider and buyer will in no way be responsible for any violation or liabilities in this regard. x. The Service Provider would be bound by the conditions with regard to police verification of the deployed staff and their medical fitness. A verification report in respect of all the personnel of Service Provider from the concerned police station of concerned residential areas should be submitted and also list of employees with bio-data of each employee posted to the Institute along with photo and thumb impression should be handed over to the designated officer of Buyer. Any changes should be informed immediately. xiiii. Under no circumstances, the garbage collected would be kept inside premises and all the necessary arrangements are to be made by the service provider for its disposal at a suitable place at its own cost. iv. Inspection of quality by supervisors during the execution of service by the staff should be regular/ periodic. v. Drinking, Smoking and chewing tobacco etc. is strictly prohibited during working hours. Any of the Service provider’s deployed staff found Drinking/smoking/chewing in the Buyer’s premises shall be removed immediately and shall not be deployed again over the contract duration. vi. The Service Provider shall be solely responsible for the redressal of grievances/ resolution of disputes relating to persons deployed. The Buyer shall, in no way, be responsible for settlement of such issues whatsoever. vii. No deployed manpower shall be allowed to stay in the Buyer’s premises unnecessarily after working hours without ▇▇▇▇▇’s permission. viii. The personnel deployed shall undergo medical examination at the expense of the Service Provider to ensure that they are free from any communicable diseases and furnish medical examination certificate as and when called for by the Buyer. ix. The staff provided by the Service Provider shall not be deemed employees of the buyer, hence the compliance of the applicable labour laws and acts i.e. the Minimum Wages Act, Payment of Wages Act, PF, ESI Act, Payment of Bonus Act, Contract Labour (R&A) Act and other relevant laws will be the sole responsibility of the Service Provider and buyer will in no way be responsible for any violation or liabilities in this regard. x. The Buyer shall have the right to inspect the premises where services are provided by the vendor at any time. In case of any deficiencies found in the service provided pursuant to such inspection, the relationship managers shall discuss the same in their meeting and address the same. In case the concerns of the buyer are not addressed within a reasonable time, the buyer would have the right and authority to issue order and directions necessary, including the levy of penalty for the effective implementation of the services.