Service Level Monitoring and Measurement Clause Samples

Service Level Monitoring and Measurement. The Contractor will continuously monitor the Case Management solution and the Services in order to identify, report, and correct SLR Failures and to ensure that the Contractor is meeting or exceeding the SLRs as required herein. The Contractor will notify AOC immediately upon Knowledge of an actual or anticipated SLR Failure. “
View SourceView Similar (3)
Service Level Monitoring and Measurement. ‌ The Vendor will continuously monitor the systems and the services in order to identify, report and correct service level failures and to ensure that the Vendor is meeting or exceeding the service levels as required hereunder. The Vendor will give notice to NNSA immediately if the Vendor knows or ought to know that the Vendor has failed or will fail to achieve a service level.
View Source

Related to Service Level Monitoring and Measurement

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.

  • Service Levels All service level requirements will be set forth in Exhibit A (“▇▇▇▇.▇▇▇ Referral Service Level Requirements”). Recipient ▇▇▇▇▇▇ agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the ▇▇▇▇.▇▇▇ Referral Service Level Requirements in effect at the time ▇▇▇▇.▇▇▇ identifies the Referral to Recipient Broker/Agent.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.