Service Level Obligations. Contractor shall comply with the support (24/7 service desk) and Service Level Obligations described in Appendix D.
Appears in 7 contracts
Sources: Software as a Service Agreement, Software as a Service Agreement, Service Agreement
Service Level Obligations. Contractor shall comply with the support (24/7 service desk) and Service Level Obligations described in Appendix D.D of this Term Sheet.
Appears in 1 contract
Sources: Software as a Service Term Sheet
Service Level Obligations. Contractor shall comply with the support (24/7 service desk) and Service Level Obligations described in Appendix D.C.
Appears in 1 contract
Sources: Software as a Service Agreement
Service Level Obligations. Contractor shall comply with the support (24/7 service desk) and Service Level Obligations described Agreement terms in accordance with Appendix D.A-2 (Hosting) and A-3 (Maintenance/Support).
Appears in 1 contract
Sources: Software as a Service Agreement