Service Quality Requirements Sample Clauses

The Service Quality Requirements clause sets the standards and expectations for the level of quality that must be maintained in the delivery of services under the agreement. It typically outlines measurable criteria such as response times, performance benchmarks, or compliance with industry standards, and may specify methods for monitoring and reporting service quality. This clause ensures that the service provider consistently meets agreed-upon quality levels, thereby protecting the client from subpar performance and providing a basis for addressing deficiencies if they arise.
Service Quality Requirements. (1) KSM specifies the services it orders through a specification (e.g. documents of requirements). The Supplier is to elaborate his own documents and plans from this specification to realize the performance requirements. To this end, the Supplier is to draw up at least the following documents: - Project schedule, - Process workflow, - Production control plan/ quality control plan taking special account of the specific features in the case of product-related services, - Internal instructions. The specified documents are to be made available to KSM on request. (2) The Supplier is to determine the specific requirements of KSM made upon the service to be performed from the pre-given specifications of KSM and within the scope of his own risk evaluation procedure. (3) The Supplier is to plan appropriate and effective systems and facilities to satisfy the quality requirements. If required by KSM, the achievement of the process capability indices Cpk > 1.33 and Ppk > 1.67 has to be demonstrated. (4) The Supplier receives obligatory and specific deadlines from KSM governing the service he performs.
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Service Quality Requirements. Licensee agrees that that all IANA Services offered under the IANA Intellectual Property shall be of a consistent quality at least as high as the quality of comparable services offered by ICANN immediately prior to the Effective Date. The parties may, throughout the term, agree on additional service quality requirements, which shall be incorporated into and made a part of this Agreement.
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Service Quality Requirements. The LTA service provider’s performance will be assessed using the following service standards during its performance review: 1 Provide Quotations Speed and Efficiency Ability to quickly and accurately provide quotations (within 24 hours and within 48 hours for big and complex events) 2 Delivery Speed, Efficiency & Hygiene Ability to deliver service promptly. Timely pick and drop-off of participants where transportation is provided 3 Billing i) Accuracy Ability to generate billing statements without errors
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Service Quality Requirements. The Concessionaire shall procure and ensure that it conforms and complies with the Service Quality Requirements set forth in Schedule-L.
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Service Quality Requirements. 9.1 The Licensor shall process the data received from the Licensee 24 hours 7 days a week during the terms of this Agreement. 9.2 The information required by the Licensor to implement this Agreement shall be transmitted by the Licensee to the user equipment of the Licensor in automatic mode via a secure communication channel.
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Service Quality Requirements. Licensee agrees that that all IANA Services offered under the IANA Intellectual Property shall be of a consistent quality at least as high as the quality of comparable services offered by ICANNthe Internet Corporation for Assigned Names and Numbers (“ICANN”) immediately prior to the Effective Date. The parties may, throughout the term, agree on and shall be in accordance with any additional service quality requirements that the Parties mutually agree upon throughout the Term (as defined in Section 6.1), which shall be incorporated into and made a part of this Agreement. [Licensor shall monitor the quality of goods and services offered under the IANA Intellectual Property, and Licensor has the right to approve any material changes to such services, in consultation with the CCG or the relevant CCG Representatives, provided that, Licensor may delegate, and hereby delegates, such responsibility and approval rights to the Operational Communities with respect to the services offered to that Operational
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Service Quality Requirements. Licensee agrees that all IANA Services offered under the IANA Intellectual Property shall be of a consistent quality at least as high as the quality of comparable services offered by the Internet Corporation for Assigned Names and Numbers (“ICANN”) immediately prior to the Effective Date and shall be in accordance with any additional service quality requirements that the Parties mutually agree upon throughout the Term (as defined in Section 6.1), which shall be incorporated into and made a part of this Agreement. [Licensor shall monitor the quality of goods and services offered under the IANA Intellectual Property, and Licensor has the right to approve any material changes to such services, in consultation with the CCG or the relevant CCG Representatives, provided that, Licensor may delegate, and hereby delegates, such responsibility and approval rights to the Operational Communities with respect to the services offered to that Operational Community.]4
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Service Quality Requirements 
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Related to Service Quality Requirements

  • Quality Requirements Performance Indicator Heading Indicator (specific) Threshold Method of Measurement Frequency of monitoring Consequence of Breach

  • Use; Quality Control a. Neither party may alter the other party’s trademarks from the form provided and must comply with removal requests as to specific uses of its trademarks or logos. b. Each party agrees to use, and to cause its Permitted Sublicensees to use, the other party’s trademarks only in good faith and in a dignified manner consistent with such party’s use of the trademarks. Upon written notice to the breaching party, the breaching party has 30 days of the date of the written notice to cure the breach or the license will be terminated.

  • Quality Assurance/Quality Control Contractor shall establish and maintain a quality assurance/quality control program which shall include procedures for continuous control of all construction and comprehensive inspection and testing of all items of Work, including any Work performed by Subcontractors, so as to ensure complete conformance to the Contract with respect to materials, workmanship, construction, finish, functional performance, and identification. The program established by Contractor shall comply with any quality assurance/quality control requirements incorporated in the Contract.

  • Service Quality The Transfer Agent shall maintain a quality control process designed to provide a consistent level of quality and timeliness for its call center, correspondence services and transaction processing.

  • EMHS Governance, Safety and Quality Requirements 4.1 Participates in the maintenance of a safe work environment. 4.2 Actively participates in the Peak Performance program. 4.3 Supports the delivery of safe patient care and the consumers’ experience including participation in continuous quality improvement activities in accordance with the requirements of the National Safety and Quality Health Service Standards and other recognised health standards. 4.4 Completes mandatory training (including safety and quality training) as relevant to role. 4.5 Performs duties in accordance with the EMHS Vision and Values, WA Health Code of Conduct, Occupational Safety and Health legislation, the Disability Services Act and the Equal Opportunity Act and Government, WA Health, EMHS and Departmental / Program specific policies and procedures.