Common use of Service Reporting Clause in Contracts

Service Reporting. 2.5.1 During the Term the Provider shall, with respect to each Service for which the Service Schedule requires a certain Service Level, provide to the Recipient, as part of its monthly performance reports a set of hard copy and soft copy reports to verify the Provider’s performance and compliance with the Service Levels. 2.5.2 The Parties will review the Provider’s performance against the Service Levels for the previous reporting period.