Service Unavailability Service Credit Exclusions Sample Clauses

Service Unavailability Service Credit Exclusions. Service Unavailability explicitly excludes problems due to (a) Customer usage that exceeds 300% of the Customer's peak usage as measured by PubNub over the immediately preceding 30-day period or Customer usage that exceeds the PubNub General API Limits (▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/docs/platform/resources/limits), unless Customer provides PubNub at least 10 business days advance notice of such usage, (b) explicit denial of service events, though PubNub will use commercially reasonable efforts to counter any denial of service event if one occurs, (c) failure of three (3) or more geographically disparate PubNub data centers simultaneously, (d) Customer's attempts to overload, crash, load test, subvert, or otherwise misuse the PubNub Services in any way not explicitly allowed in the Agreement or Documentation, (e) any force majeure event, as described in the Agreement, (f) Scheduled Maintenance, (g) problems within the Customer Software that create the perception of Service Unavailability but are not due to errors with the PubNub Services or PubNub Software, (h) use of PubNub Software that is more than four (4) months older than the most recent version of the PubNub Software, and (i) Customer Software that uses modified versions of the PubNub Software. For an additional cost, the Customer may elect (or upgrade to) a premium support plan by contacting ▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇. The following terms shall apply to the PubNub Support Services: 1. Scope of Support Services. PubNub will only provide support (“Support Services”) for the PubNub Services and PubNub Software as further specified at: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/pricing.
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Service Unavailability Service Credit Exclusions. Service Unavailability explicitly excludes problems due to (a) Customer usage that exceeds 300% of the Customer's peak usage as measured by PubNub over the immediately preceding 30-day period or Customer usage that exceeds the PubNub General API Limits (▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/docs/platform/resources/limits), unless Customer provides PubNub at least 10 business days advance notice of such usage, (b) explicit denial of service events, though PubNub will use commercially reasonable efforts to counter any denial of service event if one occurs, (c) failure of three (3) or more geographically disparate PubNub data centers simultaneously, (d) Customer's attempts to overload, crash, load test, subvert, or otherwise misuse the PubNub Services in any way not explicitly allowed in the Agreement or Documentation, (e) any force majeure event, as described in the Agreement,
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Related to Service Unavailability Service Credit Exclusions

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • EPP service availability Refers to the ability of the TLD EPP servers as a group, to respond to commands from the Registry accredited Registrars, who already have credentials to the servers. The response shall include appropriate data from the Registry System. An EPP command with “EPP command RTT” 5 times higher than the corresponding SLR will be considered as unanswered. If 51% or more of the EPP testing probes see the EPP service as unavailable during a given time, the EPP service will be considered unavailable.

  • DNS service availability Refers to the ability of the group of listed-­‐as-­‐authoritative name servers of a particular domain name (e.g., a TLD), to answer DNS queries from DNS probes. For the service to be considered available at a particular moment, at least, two of the delegated name servers registered in the DNS must have successful results from “DNS tests” to each of their public-­‐DNS registered “IP addresses” to which the name server resolves. If 51% or more of the DNS testing probes see the service as unavailable during a given time, the DNS service will be considered unavailable.

  • Benchmark Unavailability Period Upon the Borrower’s receipt of notice of the commencement of a Benchmark Unavailability Period, the Borrower may revoke any pending request for a SOFR Borrowing of, conversion to or continuation of SOFR Loans to be made, converted or continued during any Benchmark Unavailability Period and, failing that, the Borrower will be deemed to have converted any such request into a request for a Borrowing of or conversion to Base Rate Loans. During a Benchmark Unavailability Period or at any time that a tenor for the then-current Benchmark is not an Available Tenor, the component of Base Rate based upon the then-current Benchmark or such tenor for such Benchmark, as applicable, will not be used in any determination of Base Rate.

  • Product Availability Under no circumstances shall Company be responsible to Representative or anyone else for its failure to fill accepted orders, or for its delay in filling accepted orders, when such failure or delay is due to strike, accident, labor trouble, acts of nature, freight embargo, war, civil disturbance, vendor problems or any cause beyond Company's reasonable control.