Common use of Service Upgrades Clause in Contracts

Service Upgrades. a) Serraview will, at its sole discretion, prepare and deploy new or upgraded versions of the System to improve performance and service quality, support alternative business processes, address Error correction and legal requirements or to maintain the competitiveness of the Services. b) Serraview may update the Services from time to time without obtaining the Client’s consent, providing the updates do not adversely affect the functionality, operation or availability of the existing Services. c) Serraview must not update the Services such that they materially adversely affect the functionality, operation or availability of Services without obtaining the prior written consent of the Client, which may not be unreasonably withheld or delayed. The Client may ask Serraview to provide a copy of the Services that they can access and assess on a Test Site prior to consenting to the update of the Services on the Production Site.