Common use of Service Upgrades Clause in Contracts

Service Upgrades. (a) After the implementation of a Mandatory Service Upgrade in accordance with the provisions of Section 2.6 (Redesigns and Modifications to the Network), the upgraded Services will continue to conform to or exceed the applicable Service Levels/Performance Specifications, except as otherwise expressly agreed by the Parties in writing. (b) SITA shall make Service Upgrades available to WLP at no additional charge, and WLP may elect whether and when to accept an Optional Service Upgrade. WLP’s decision to forego an Optional Service Upgrade shall not relieve SITA of its obligations to WLP with respect to the Service Levels/Performance Specifications applicable to the upgraded Service. (c) SITA shall notify WLP of any revision, improvement, enhancement, modification or addition to a Service or Service Component (including increases in the functionality or improvements in performance) that is developed by or for SITA (or a SITA Agent) and is made available by SITA to its customers comparable to WLP at an additional charge. Such revisions, improvements, enhancements, modifications and additions shall be treated as Additional Services under this Agreement.

Service Upgrades. (a) After the implementation of a Mandatory Service Upgrade in accordance with the provisions of Section 2.6 (Redesigns and Modifications to the Network), the upgraded Services will continue to conform to or exceed the applicable Service Levels/Performance Specifications, except as otherwise expressly agreed by the Parties in writing. (b) SITA shall make Service Upgrades available to WLP WSL at no additional charge, and WLP WSL may elect whether and when to accept an Optional Service Upgrade. WLPWSL’s decision to forego an Optional Service Upgrade shall not relieve SITA of its obligations to WLP WSL with respect to the Service Levels/Performance Specifications applicable to the upgraded Service. (c) SITA shall notify WLP WSL of any revision, improvement, enhancement, modification or addition to a Service or Service Component (including increases in the functionality or improvements in performance) that is developed by or for SITA (or a SITA Agent) and is made available by SITA to its customers comparable to WLP WSL at an additional charge. Such revisions, improvements, enhancements, modifications and additions shall be treated as Additional Services under this Agreement.