Specific Service Levels. Ensure bi-weekly walk-through by UNM IT to observe condition of Customer’s devices; Provide HVAC units support by quarterly maintenance and bi-monthly reliability checks, as well as soft water tank cooling support supported by monthly maintenance; Manage FM-200 fire suppression system providing alert/reset/abort functionality, supported by bi- annual maintenance; Weekly general cleanings of room interior (e.g., dusting, removing dirt and debris).
Appears in 2 contracts
Sources: Colocation of Physical Servers Service Level Agreement (Sla), Colocation of Physical Servers Service Level Agreement (Sla)