Common use of STEP Clause in Contracts

STEP. Should the employee be dissatisfied with the super- visor’s disposition of the complaint, he may, with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, within two (2) working days. The grievance must be tiled with the department within two (2) working days of the receipt of the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance may be referred to Step within five (5) working days of receipt of the reply of the department The Grievance Committee and representatives of management shall meet to discuss the grievance within five (5) days of receipt of the referral. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meeting. If the grievance is not settled it may be referred to arbitration as hereinafter provided. The Employer will provide its reply to the grievance, in writing, within five

STEP. Should If any employee has a grievancehe wishes to bring to the attention of the Company, he shall take the matter up with his immediate Supervisor. The employee will be accompanied by his ▇▇▇▇▇▇▇. If the grievance is not settled to the satisfaction of the employee within two (2) days, it will then be dissatisfied with stated in writing and be submitted to the super- visor’s disposition of the complaint, he may, with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working daysDepartment Manager. The complaint shall constitute a formal grievance at Step and shall be filed no later than Within three (3) working days from days, the date of Department Manager such other persons as may be designated by the immediate supervisor’s reply Company) will meet with the employee and his ▇▇▇▇▇▇▇, to discuss the grievance. The Department Manager will give his answer to the complaint. The grievance shall contain a statement of the facts relied upongrievance, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, within two (2) working daysdays after the meeting has been held. The If his reply to the grievance must be tiled with is not satisfactory, the department Union may, within two three (23) working days after receiving the written reply of the Department Manger, refer the matter to the Plant Manager. Within three (3) working days following receipt of the immediate supervisor’s grievance, the Plant Manager such other persons as may be designated by the Company), will meet with the employee and his ▇▇▇▇▇▇▇ to discuss the matter. At this meeting a full-time Staff Representative of the International Union may be present, if requested by either party. The Plant Manager will give a written reply to Step A the grievance within three (3) working days after the meeting shall be has been held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no the meeting referred to in Step does not result in a settlement is reached at Step of the grievance to the satisfaction of both parties, then either party to this Agreement may, within thirty (30) days after the date of the written reply, refer the matter to arbitration as hereinafter provided. Any of the time allowances provided for in this Article may be referred extended by mutual agreement. The Company may refuse to Step within consider any complaint, the alleged circumstances of which arose more than five (5) working days prior to the complaint being presented to the Supervisor. Where a matter is referred to arbitration, the Party requesting Arbitration shall advise the other Party in writing of receipt its request, together with a statement as to the issue to be arbitrated. An impartial Arbitrator shall be selected by the Parties or if such Parties fail to agree upon the selection of an Arbitrator within twenty (20) working days of notification of appeal to Arbitration, then the Minister of Labour for the Province of Ontario shall designate the Arbitrator. The jurisdiction of the reply Arbitrator shall be limited to the matter in dispute and he shall not have the jurisdiction to change, modify or disregard any provision of this Agreement, nor substitute any new provision in lieu thereof, nor to give any decision inconsistent with this Agreement. The Parties agree that an Arbitrator shall have the power to award compensation or damages to any party, or employee, who is dealt with contrary to the provisions of this Agreement. All decisions of the department The Grievance Committee Arbitrator arrived at in accordance with the provisions of this Agreement shall be final and representatives of management shall meet to discuss the grievance within five (5) days of receipt binding upon all parties concerned. Each of the referral. The Grievance Committee shall consist Parties hereto will share equally the expenses of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meeting. If the grievance is not settled it may be referred to arbitration as hereinafter provided. The Employer will provide its reply to the grievance, in writing, within fiveArbitrator.

STEP. Should If an employee has a grievance, the employee be dissatisfied with Shop ▇▇▇▇▇▇▇ and ▇▇▇▇▇▇▇ shall initially discuss such grievance in an attempt to the super- visor’s disposition of matter to the complaint, he may, with employee's satisfaction. In the assistance of his committee person, refer such matters on a written grievance form supplied by event that the Employer Shop ▇▇▇▇▇▇▇ and ▇▇▇▇▇▇▇ are unable to his immediate supervisor, who shall answer resolve the grievance, it shall be dealt with in writing, within three (3)working days. The complaint shall constitute accordance with Step If an employee has a formal grievance which is not resolved at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, within two (2) working days. The grievance must be tiled with the department within two (2) working days of the receipt of the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance may be referred to Step within five (5) working days of receipt held between a representative of the reply of Employer together with a representativeof the department The Grievance Committee and representatives of management shall meet to discuss the grievance Union within five (5) days of receipt the discussion at Step The representative of the referral. The Grievance Committee Employer shall consist give his reply to the representative of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this within five (5) days of such meeting. If the Employer representative’s is not satisfactory the next step must be taken within twenty (20) days after the of the representative of the Employer’s reply to the representativeof the Union, but not thereafter. h the event that the grievance is not settled it may at Step the party having carriage of the grievance must request arbitration of the grievance by giving notice in writing to the other party within twenty (20)days from the of the decision at Step to the representativeof the Union, but not thereafter. If the request for arbitration is not so given, within such twenty (20)day period, the decision at Step shall be referred final and binding upon both parties to arbitration as hereinafter providedthis Agreement, and upon any employee invoked. The Employer will provide its reply notice to arbitrate shall the facts giving rise to the grievance; the Articles of the Agreement claimed violated; the relief requested. For the purpose of arbitrating a grievance arising under the provisions of this Agreement, it is agreed that ▇▇▇▇▇▇ shall be the Impartial Chairman or Arbitrator during the term of this Agreement and that his appointment can be terminated by the consent in writingwriting of both parties to this Agreement. The Impartial Arbitrator appointed herein shall not be authorized to make any decision inconsistent with the provisions of this Agreement nor to alter, within fivemodify or amend any part of this Agreement, nor to adjudicate any matter not specifically assigned to it by the notice to as specified in Step of Article hereof. The parties agree that the fees and charges of the Impartial Arbitrator shall be borne equally by the two parties hereto. The arbitrator shall hear and determine the matter and shall issue a decision which shall be final and binding upon the parties and upon any employee affected by it.

STEP. Should If the employee be dissatisfied with grievance is not then settled, then the super- visor’s disposition of the complaint, he may, with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, within two (2) working days. The grievance must be tiled with the department within two (2) working days of the receipt of the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance may be referred to Step her ▇▇▇▇▇▇▇ within five (5) working days of receipt after the written decision of the reply of the department The Grievance Committee and representatives of management shall meet to discuss supervisor has been received or should have been received, present the grievance to either the Area Business Administrator or other representative designated by the Board from time to time. The Area Business Administrator or other representative designated by the Board shall answer the grievance1 in writing within five (5) 5)working days of receipt of after the referral. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meetinggrievance has received. If the grievance is not settled in accordance with Step then within ten (10)working days after the decision of the Area Business Administrator or other designate has been received or should have been received, then the grievance may be presented to the Relations Officer who convene the Management Committee. Upon receiving the grievance, the Management shall notify the Business Representative of the Union, of the time and place of a meeting when they will discuss and consider the representations made and the decisions reached at Step The meeting shall take place within ten (10)working days after the Management Committee has received the grievance and the decision of the Management Conunittee shall be given in writing to the Business Representative of the Union within ten (10)working days after such a meeting. made up of the Superintendent of a The Board may submit to the Union a grievance with respect to the conduct of the Union, its Officers, or Stewards, members, or with respect to any violations of the collective Such a grievance may presented by the Board, in writing, to the Business Representative of the Union, within ten working days after the occurrence of the matter which is the subject of the grievance. If such a grievance is not settled, it may be referred to arbitration as hereinafter providedin accordance with the provision of of this Agreement. The Employer will provide its reply Union may submit a policy grievance which is distinguishable from the grievance of an individual employee and which concerns the Union itself and which alleges a violation of this Agreement. Such a grievance may be presented in writing to the grievance, in writing, within fivethe

STEP. Should the The aggrieved employee be dissatisfied with the super- visor’s disposition of the complaint, he may, with the assistance of shall present his committee person, refer such matters on a written grievance form supplied by the Employer orally or in writing to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute If a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply settlement satisfactory to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, concerned is not reached within two (2) full working days. The , the grievance must may be tiled with the department presented as follows at any time within two (2) full working days thereafter. The aggrieved employee may with or without the Union representative, present his grievance which shall be reduced to writing on a form supplied by the Union and approved by the Employer, to the official of the receipt of the immediate supervisor’s reply Employer named by such Employer to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day periodhandle grievances at this step. If Should no settlement is satisfactory to the employee be reached at Step the grievance may be referred to Step within five (5) full working days of receipt of days, the reply of the department The Grievance Committee and representatives of management shall meet to discuss next step in the grievance procedure may be taken at any time within five (5) full working days of receipt the er The Union, if it considers it a valid grievance, may submit the grievance to the Employer and the representatives of the referral. The Grievance Committee parties shall consist of the Chairperson and the area committee person responsible for meet as promptly as possible thereafter in an endeavor to settle the grievance. The Union’s National Representative and/or the Local Union president If a satisfactory settlement is not reached within ten days from this meeting and the may be in attendance at this meeting. If if the grievance is one which concerns the interpretation or alleged violation of this Agreement, the grievance may be submitted to arbitration as provided in Section of the Ontario Labour Relations Act at any time within fourteen (14)days thereafter but not settled it may later. Both parties to this agreement agree that any dispute or grievance concerning the interpretation or alleged violation of this agreement, which has been properly carried through all the steps of the grievance procedure outlined in Article above, and which has not been settled, will be referred to arbitration as hereinafter providedprovided for the resolution of such disputes under the provisions of Section of the Ontario Labour Relations Act. The Employer will provide its reply arbitrator shall not have any power to alter or change any provisions of this agreement or to substitute any new provisions for any existing provisions, nor to give any decision inconsistent with the grievance, in writing, within fiveterms and provisions of this agreement.

STEP. Should If the employee be dissatisfied with the super- visor’s disposition oral decision of the complaintSupervisor is unsatisfactory to the employee, he maythe grievance shall be presented in writing by the Shop ▇▇▇▇▇▇▇, with the assistance of his committee personemployee, refer such matters to the employee's Supervisor on a written grievance form supplied furnished by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute Union with a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply copy sent to the complaintDirector of Human Resources. The grievance shall contain a statement as written will be specific as to the nature of the facts relied upon, indicate alleged injustice or violation and enumerate the Articles articles allegedly violated. The Supervisor shall give their answer in writing to the Shop ▇▇▇▇▇▇▇ involved or a member of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition Bargaining Committee within seven (7) days following receipt of the grievance at Step If the written decision of the Supervisor is unsatisfactory to the employee, the grievance may shall be referred to the department Manager, who shall give their answer in writing to the Shop ▇▇▇▇▇▇▇ involved or a member of the Bargaining Committee within seven (7) days after receipt of a If the decision of the Manager is unsatisfactory to the employee, the grievance shall be referred to the Director, Human Resources, or their delegate, who shall meet with a member of the Bargaining Committee within seven (7) days and render a decision in writing, writing within two seven (2) working days. The grievance must be tiled with the department within two (27) working days of the receipt of meeting, Should the immediate supervisor’s reply time limits be too short to Step A meeting shall enable the Director, Human Resources to deal effectively with a grievance, the time limits may be held, attended extended by agreement between the committee persons, Plant Chairperson and the department within Director, Human Resources. All settlements of grievances arrived at by agreement between the two (2) day periodDirector, Human Resources, and the Bargaining Committee shall be final and binding upon the Company, its employees and the Union. If no the Director, Human Resources, and the Bargaining Committee cannot agree upon the settlement is reached at Step the grievance of an arbitrable grievance, matter may be referred to Step within five (5) working days Arbitration in accordance with of receipt of the reply of the department The Grievance Committee and representatives of management shall meet to discuss the grievance within five (5) days of receipt of the referral. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meeting. If the grievance is not settled it may be referred to arbitration as hereinafter provided. The Employer will provide its reply to the grievance, in writing, within fiveAgreement.

STEP. Should If the employee be dissatisfied with Step One (1) reply is not satisfactory to the super- visor’s disposition of Employee, the complaint, he may, with ▇▇▇▇▇▇▇ or the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writingChief Chief ▇▇▇▇▇▇▇▇▇▇, within three (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, within two (2) working days. The grievance must be tiled with the department within two (2not after ten ( I0) working days of the receipt of the immediate supervisor’s reply reply, advise the appropriate Department Manager or designate of their intent to proceed to Step A meeting Two (2). Should there not be a Department Manager, the Manager of Human Resource Services or designate shall be held, attended by the committee persons, Chairperson and the department within the two (2) day periodso advised. If no settlement is reached at Step The Manager or designate shall hear the grievance may be referred to Step within ten working days of the receipt of the notice and shall give reply in writing within five (5) working days following the hearing. A grievance at Step Two (2) shall be in writing, shall contain a concise statement of the facts complained of, redress sought and be signed by the Employee and the ▇▇▇▇▇▇▇ or Chief ▇▇▇▇▇▇▇. If the Step Two (2) reply is not satisfactory, the ▇▇▇▇▇▇▇ or Chief Chief ▇▇▇▇▇▇▇ may within and not after ten working days of the receipt of the reply (or if no decision is received within the time limits established in Step Two (2)) submit the grievance to the Executive Superintendent of Human Resource Services or designate. Within ten working days the Executive Superintendentof Human ResourceServices or designateshall hear the grievance and shall render a written decision within ten working days following the hearing. The Union may within and not after ten (10) working days from the date of receipt of the reply reply, refer the grievance to Arbitration in accordance with the provision of Article (Arbitration). In the event there are more than one Step Three (3) Grievances to be dealt with at the same time, a date shall be set to deal with them, that is mutually agreeable between the Union and the Employer. The time limits shall be extended if required to accommodate this date. A policy grievance of the department The Grievance Committee Employer shall be in writing and representatives may be initiated by the Executive Superintendentof Human ResourceServiceswithin and not after ten (10) working days of management shall meet the Employer becoming aware of the incident or circumstances giving rise to discuss the grievance within five (5) days of receipt by sending the grievance to the President of the referral. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meetingby registered mail. If the such grievance is not settled it within fifteen (15) working days of the date of such delivery, the Employer may refer the grievance to arbitration. Any of the time limits in this Article may be referred to arbitration as hereinafter provided. The Employer will provide its reply to extended by mutual agreement of the grievance, parties in writing, within five.

STEP. Should It is generally understood that an employee shall give their immediate Foreperson an opportunity to adjust the employee be dissatisfied with the super- visor’s disposition of the complaint, he may, with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the complaint or grievance, in writing, within three (3)working days. The complaint Foreperson shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, render their decision within two (2) working days. Failing satisfactory settlement or a response from the Foreperson within the specified time, then: The grievance must will be tiled with reduced to writing and will be taken up between the department ▇▇▇▇▇▇▇, a member of the Union Committee and the General Manager or a designate within two (2) working days days. Such meetings will take place at Any rescheduling of this time will be with the receipt mutual agreement of both par- ties. The aggrieved may be present at the immediate supervisor’s reply to Step A meeting request of either party. The General Manager or a designate shall be held, attended by the committee persons, Chairperson and the department render their decision within the two (2) day periodworking days. If no Failing a satisfactory settlement is reached or a response the General Manager or a designate within the The matter may be taken up within four (4) full working days between the Union Committee member and the President or a designate. The aggrieved may be present at the request of either party. A representa- tive of the Union may be present at this step at the request of either party. The President or a designate shall render their decision in writing within three (3) working days. Failing satisfactory settlement at Step or a response from the President or a designate within the specified time, the grievance may be referred submitted to Step arbitration. If arbitration is not invoked within a peri- od of twenty (20) working days, the grievance will be considered to have been settled or abandoned. A Union Policy grievance, a group grievance or a Company grievance may be submitted to the Company or the Union, as the case may be, within three (3) working days of the circumstances giving rise to a grievance. A meeting between the Company and the Union shall be held within five (5) working days of receipt the presentation of the reply written grievance. If the matter is not disposed of the department The Grievance Committee and representatives of management shall meet to discuss at that meeting, the grievance may be submitted to arbitration within five twenty (520) days of receipt such meeting and Article shall apply. It is expressly understood that the provi- sions of this paragraph may not be used by the Union to bypass any of the referralprovisions stated in Article It is agreed that all time limits in Articles and are mandatory and the only extensions of time limits will be by the Union and Company them- selves, notwithstanding the section of the Labour Relations Act, which refers to an Arbitrator’s authori- ty on time limits. Any and all time limits fixed by this article may at any time be extended by verbal and or writ- ten agreement between the Company and the Union. In the event that no accord is reached through the procedure herein provided in Article the par- ties shall endeavour to agree upon a single Arbitrator to whom the grievance or grievances shall be referred for settlement. In the event of failure to agree, after twenty (20) days, either party can request the appointment of an Arbitrator by the Office of Arbitration for the Province of Ontario. The Grievance Committee Arbitrator will hear and determine the difference or allegation and shall consist issue a decision and that decision is final and binding upon the parties and upon the Company and any employee affected by it. The Arbitrator shall not be authorized to make any decision which is contrary to or inconsistent with the provisions of the Chairperson Agreement. The decision of the Arbitrator shall be binding on both parties. The compensation and expenses of the Arbitrator shall, in all cases, be borne equally by the Company and the area committee person responsible for Union. It is expressly understood that the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meeting. If the grievance is Arbitrator shall not settled it may be referred have jurisdiction to arbitration as hereinafter provided. The Employer will provide its reply to the grievance, in writing, within fiveaward interest on any monies payable by virtue of their award.

STEP. Should The grievance shall be submitted to the employee be dissatisfied with the super- visor’s disposition employee's immediate Supervisor. The immediate Supervisorshall reply in writing within (5) days receipt of the complaint, he may, with Grievance. Failing settlement being reached in Step the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writingUnion Grievance Committee, within three ten (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (310) working days from of the date reply of the immediate supervisor’s reply to Supervisor in Step above, but not thereafter, shall present the complaintGrievanceto the Director of Education or designate at a meeting requested for that purpose. The grievance griever shall contain a statement have the right to be present at the meeting. The Director of Educationor designate shall reply in writing within ten (10) days of the facts relied upon, indicate meeting. Failing with such reply the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance Union may be referred to the department who shall answer the grievance in writing, within two twenty (220) working days. The grievance must be tiled with the department within two (2) working days of the receipt of the immediate supervisor’s reply in Step but not thereafter refer the Grievance to Step A meeting Arbitration. Arbitration The party desiring arbitration shall be held, attended by the committee persons, Chairperson other party in writing of its desire to submit the difference or allegationto and the department within notice shall contain the two (2) day periodname of the first party's appointee to an Board. If no settlement is reached at Step The recipient of the grievance may be referred to Step notice shall, within five (5) working days of receipt days, inform the other party of the reply name of its appointee to the department Arbitration Board. The Grievance Committee and representatives of management shall meet to discuss the grievance two appointees selected, shall, within five (5) days of receipt the of the referral. The Grievance Committee second of them, appoint a third person who shall consist of be the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meetingChair. If the grievance is not settled it may recipientof the notice fails to appoint an Appointee or if the two appointees fail to agree upon a Chair within five (5) days, the appointment shall be referred to arbitration as hereinafter providedmade by the Minister of Labour upon the request of either party. The Employer will provide Arbitration Board shall hear pertinent representationby the parties representativesand determine the difference or allegation and shall issue a decision and the decision shall be final and binding upon the parties and upon any employee or the Board affected by it. The decision of a majority is the decision of the Arbitration Board, but, if there is no majority, the decision of the Chair governs. The Board, shall not, by its reply decision, add to, delete from, modify or otherwise amend the provisions of the Agreement. Where a dispute involving a question of general application or interpretationof the terms of this Agreement arises, the Union may file a Grievanceat Step of the Grievance Procedure provided such grievance must be initiated within twenty (20) days of when the Union became or ought reasonably to have become aware of the occurrence which gave rise to the grievance, complaint. The Union shall present grievance in writing, within fivespecify the Article or Articles of the Agreement alleged to have been violated and relief sought.

STEP. Should It is understood and agreed that the employee be dissatisfied Union, or the Employee does not have a grievance until the complaint has been discussed (where possible) with the super- visor’s disposition ▇▇▇▇▇▇▇ or superintendent., and given the opportunity of the complaint, he may, dealing with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance This shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, done within two seven (27) working days. The grievance must be tiled with the department within two (2) working business days of the receipt of date the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance may be referred to Step within five (5) working days of receipt of the reply of the department The Grievance Committee and representatives of management shall meet to discuss the grievance within five (5) days of receipt of the referralincident occurred. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Employee may have ▇▇▇▇▇▇▇ or Business Representative and/or the Local Union president and the may be in attendance at this meetingpresent if so desires when presenting complaint. If the grievance is not settled seven (7) business days after Step has been taken, it shall be reduced to writing and be dealt with by Management of the Employer, and of the Union or their delegated representative. If within seven (7) business days of the meeting between Management of the Employer, and the Union, the grievance has not been resolved, the matter may be referred to arbitration as hereinafter providedsubmitted for Arbitration by either party. The Employer will provide its reply to or the Union may submit a written grievance at Step Any grievance, in writingincluding any question as to whether a matter is arbitrable, submitted to Arbitration, shall be so submitted within fourteen (14) days after the completion of Step of Article The Board of Arbitration will be composed of one (1) person appointed by the Employer, and one (1) person appointed by the Union, and a third person to act as Chairperson, chosen by the two (2) members of the Board. Within fourteen (14) days of the request of either party for a Board, each party shall the other of the name of its appointee. Should the person chosen by the Employer to act on the Board, and the person chosen by the Union, fail to agree on the third member as Chairperson, within fiveseven (7) days of the notification mentioned in above, the Minister of Labour of the Province of Ontario will be asked to appoint a Chairperson. The decisions of the Board of Arbitration, or a majority of such Board, constituted in the above manner, shall be binding on the Employee, the Union, and the Employer. The Board of Arbitration shall not have any power to alter or change any of the provisions of this Agreement, or to substitute any new provisions for any existing provisions, nor to give any decision inconsistent with the terms and provisions of this Agreement. Each of the parties to this Agreement will bear the expense of the arbitrator appointed by it, and the parties will jointly bear the expense, if any, of the Chairperson.

STEP. Should Any grievance of an employee shall be taken up betweensuch employee and the employee branch manager or his designated representative, or in the alternative, between the ▇▇▇▇▇▇▇ and the branch manager or his designated representative. Failing settlement under Step such grievance shall be dissatisfied with taken up between the super- visor’s disposition representative of the complaint, he may, with Local Union and the assistance of branch manager or his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working daysdesignated representative. The complaint shall constitute a formal grievance Grievances at Step and this step shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought in writing and must be signed by the employee. Should the employee be dissatisfied with the disposition Failing settlement under Step such grievance and any question or dispute or controversy that is not of the grievance at kind that is subject to Steps and such as those presented by the Union as a whole or the Employer, shall be reduced to writing and taken up between the bargaining representative of the Union and the Employer's representative. Failing settlement under Step the grievance may matter shall be referred taken presentation to the department who shall answer the grievance in writing, within a board consisting of two (2) working days. The grievance must be tiled with members selected by the department within Union and two (2) working days of members selected by the receipt of Employer, which board may resolve the immediate supervisor’s reply to Step A meeting grievance by agreement and their decisions shall be heldfinal and binding. Failingsettlement under Step not later thanthirty (30) calendar days after presentation to the board, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance matter may be referred by either party to Step within five (5) working days an agreed upon neutral arbitrator who will hear and decide the case. Failing to agree on a neutral arbitrator, the Minister of receipt Labour will be requested to appoint a neutral arbitrator. The arbitrator, so selected or appointed, shall have authority to adjust and settle the controversy submitted to him, but he shall be confined to the subject submitted for decision and may in no event, as part of any decision rendered therein, impose upon either party any obligation which has not been agreed upon by the parties under the terms of this Agreement or which may affect the reformation of this Agreement or any provisions thereof. The decision of the reply arbitrator shall be made in writing and shall be final, conclusive and binding on the parties to this Agreement. The single arbitrator shall have the power to vary or set aside any penalty or discipline imposed relating to the grievance then before the arbitrator. The expenses of the department The Grievance Committee arbitrator shall be borne equally by the Employer and representatives the Union. Simple letter of management warning, i.e., disciplinary letters not involving suspension, copies of which shall meet to discuss be suppliedto the grievance within five employee and the Union may remain in an employee’s personnel file after one (51) days year from the date of receipt their issue, but may not be considered as part of the referral. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Unionemployee’s National Representative and/or the Local Union president and the may be in attendance at this meeting. If the grievance is not settled it may be referred to arbitration as hereinafter provided. The Employer will provide its reply to the grievance, in writing, within fiverecord after that date.

STEP. Should the employee be dissatisfied with the super- visor’s disposition of the complaint, he may, with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, within two (2) working days. The grievance must be tiled with the department within two (2) working days of the receipt of the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance Grievance Committee may request in writing a meeting with representatives of management. This request must be referred to Step made within ten working days of the receipt of the decision of the Superintendent, or such longer time as is mutually agreed upon. A t this meeting the Manager or his nominee shall be present, and the Business Agent of the Union shall be present if his presence is requested by either party. The Manager shall render his decision within five (5) working days of receipt the said meeting, The Company shall have the right to initiate a grievance at Step of the reply grievance procedure, The Union shall have the right t o initiate a group grievance or a grievance of general nature, at Step of the department The Grievance Committee and representatives grievance procedure. If after the completion of management shall meet to discuss Step of the grievance within five (5) days of receipt of the referral. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meeting. If procedure either party desires that the grievance is not settled it may be referred to arbitration as hereinafter provided. The Employer will provide its reply to it shall, within thirty (30) days, notify the grievance, other party in writing, stating the issue to be arbitrated, the alleged violation of the Agreement, and the name of its appointee, to an Arbitration Board. The recipient of the notice shall, within fivefive (6) days, advise the other party of its nominee to the Arbitration Board. If they are unable to agree on a Chairman within a further period of five days, then either party may request the Minister of Labour for Canada to appoint such Chairman. No person may be appointed as an arbitrator who has been involved in an attempt to negotiate or settle the grievance in question, Each of the parties hereto shall bear the expenses of its arbitrator, and the parties shall equally bear the expenses and/or fees of the Chairman of the Arbitration Board. The Arbitration Board shall not have jurisdiction or power to make any decision inconsistent with the terms of this nor to alter, modify or amend this Agreement, but shall base its decision on the contractual rights of the parties as disclosed by this Agreement. At any stage of the grievance procedure, including arbitration, the parties may have the assistance of the employee or employees concerned and any necessary witnesses (who shall not any any time exceed three (3) in number except with the mutual consent of both parties), The Company undertakes that it will not attempt to settle a grievance directly with an employee if his grievance has already been discussed with the Company by the Union,

STEP. Should the The aggrieved employee be dissatisfied with the super- visor’s disposition of the complaint, he may, with shall present his grievance in writ- ing to his immediate supervisor. He shall have the assistance of his committee person, refer such matters on ▇▇▇▇▇▇▇ if he so desires. If a written grievance form supplied by settlement satisfactory to the Employer to his immediate supervisor, who shall answer the grievance, in writing, employee concerned is not reached within three work- ing days (3)working days. The complaint shall constitute a formal or any longer period which may ‘be mutually agreed upon) the next step in the grievance procedure may be taken at Step and shall be filed no later than any time within three (3( 3 ) working days from thereafter. The aggrieved employee may submit his grievance in writing to the date Administrator. The Union Grievance Committee as consti- tuted under Article hereof may be present at this stage at the request of either party. The same Committee may have the assistance of a General Representative of the immediate supervisor’s reply to the complaintUnion if they so desire. The grievance shall contain If a statement final settlement of the facts relied upon, indicate the Articles of the Agreement which are alleged t Grievance under hereof is not completed within ten 10) working days after deliber- ations have been violated, indicate the relief sought commenced and must be signed by the employee. Should the employee be dissatisfied with the disposition of if the grievance at Step is one concerning the application, administration, interpretation, or alleged ▇▇▇▇▇- tion of this Agreement, the grievance may be referred by either party to a Board of Arbitration as provided Article at any time within ten days thereafter, but not later. Both parties to this Agreement agree that any dispute or grievance concerning the department who shall answer interpretation, application, admini- stration, or alleged violation of this Agreement, which has been properly carried through all the steps of the grievance proce- dure outlined in writingArticle and which has not settled, within two (2) working days. The grievance must be tiled with the department within two (2) working days of the receipt of the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance may will be referred to Step within five (5) working days a Board of receipt Arbitration at the request in writing of either of the reply parties of this Agreement. The Board of Arbitration will be composed of one ( 1 ) per- son appointed by the Employer, one ) person appointed by the Union and a third person to act as Chairman, chosen by the other two members of the department The Grievance Committee Board. If mutually agreed to by the Employer, and representatives of management shall meet the Union, one person selected by the Union and the Employer to discuss the grievance within act as a single Arbitrator. Within five (5) days of receipt the request by either party for a Board, each party shall notify the other of the referralnames of its ap- pointee. Should the two nominees fail to agree on a third per- son within seven (7) days of the notification mentioned in Sec- tion the Chairman shall be appointed by the Ontario Labour Management Arbitration Commission. The Grievance Committee decision of a Board of Arbitration, or a majority thereof, constituted in the above manner, shall consist be final and binding on both parties and upon all employees affected. If there is no majority award, the award of the Chairperson Chairman shall gov- ern. The Board of Arbitration shall not have any power to alter or change any of the provisions of this Agreement or to substi- tute any new provisions for any existing provisions nor to give decision inconsistent with the terms and provisions of this Agreement. Each of the parties to this Agreement will bear the ex- penses of the Arbitrator appointed by it and of its own witnes- ses, and the area committee person responsible for parties will jointly bear the grievanceexpenses, any, of the Chairman. The Union’s National Representative and/or No persons shall be selected as Arbitrator who has been directly involved in attempts to negotiate or settle the Local Union president and the may be in attendance at this meeting. If the grievance is not settled it may be referred to arbitration as hereinafter provided. The Employer will provide its reply to the grievance, in writing, within fiveGriev- ance.

STEP. Should It is understood and agreed that the employee be dissatisfied Union, or the Employee does not have a grievance the has been discussed (where possible) with the super- visor’s disposition ▇▇▇▇▇▇▇ or superintendent, and given the of the complaint, he may, dealing with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance This shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, done within two seven (27) working days. The grievance must be tiled with the department within two (2) working business days of the receipt of date the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance may be referred to Step within five (5) working days of receipt of the reply of the department The Grievance Committee and representatives of management shall meet to discuss the grievance within five (5) days of receipt of the referralincident occurred. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Employee may have ▇▇▇▇▇▇▇ or Business Representative and/or the Local Union president and the may be in attendance at this meetingpresent if so desires when presenting complaint. If the grievance is not settled within seven (7) business days after Step has been taken, it may be referred reduced to arbitration as hereinafter providedwriting and be dealt with by Management of the Employer, and Union or their delegated representative. If within seven (7) days of the meeting between Management of the Employer, and the Union, the grievance has not been resolved, the matter be submitted for Arbitration by either party. The Employer will provide its reply to or the Union may submit a grievance at Step Any settlement agreed upon by both parties shall be binding upon the Employer, the Union, and the Employee or Employees concerned. Any grievance, in writingincluding any question as to whether a matter is arbitrable, submitted to Arbitration, shall be so submitted within fourteen (14) days the completion of Step of Article The Board of Arbitration will be composed of one (1) person appointed by the Employer, and one (1) person appointed by Union, and a third person to act as Chairperson, chosen by the two (2) members of the Board. Within fourteen (14) days of the request of either party for a Board, each party shall notify the other of the name of its appointee. Should the person chosen by the Employer to act on the Board, and the person chosen by the Union, to agree on the member as Chairperson, within fiveseven (7) days of the notification mentioned in above, the Minister of Labour of the Province of Ontario will be asked to appoint a Chairperson. The decisions of the Board of Arbitration, or a majority of such Board, constituted in the above manner,shall be binding on the Employee, the Union,and the Employer. The Board of Arbitration shall not have any power to alter or change any of the provisions of Agreement, or to substitute any new provisions for any existing provisions, nor to give any decision inconsistent with the terms provisions of this Agreement. Each of the parties to this Agreement will bear the expense of the arbitrator appointed by it, and the parties will jointly bear the expense, if any, of the Chairperson.

STEP. Should Within five days of receipt of the reply at the Complaint Stage (or the by which a reply should have been received if no reply is received), the employee be dissatisfied with the super- visor’s disposition of the complaint, he may, with the assistance of his committee persona ▇▇▇▇▇▇▇ or Union Committee Representative, unless the employee directs otherwise, refer such matters on a written grievance form supplied matter to the designated by the Employer to his immediate supervisor, who for this purpose. This shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of respond the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, within two (2) working days. The grievance must be tiled with the department within two (2) working days of the receipt of the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance may be referred to Step within five (5) working fen days of receipt of the reply grievance is not to be considered as settled on basis of the department The Grievance reply given in Step the employee may, the assistance of a or Union Committee and representatives of management representative, unless the employee directs otherwise, shall meet to discuss the grievance within five (5) days of receipt of the referralStep answer refer the matter to the Director of Education in that a grievance meeting is requested. The Grievance Committee shall consist Director of Education and two (2)other representatives of the board administration, shall meet with up to three (3)members of the Union including the should the wish to attend meeting, within fourteen (14) days of receipt of the notice. The Director of Education or designee, shall provide a written answer within twenty (20) days of the meeting being held. If final settlement of a grievance is not reached at Step within ten days of receipt of the reply at Step (or the date by which a reply should have been received if no reply is received), the Union may process the grievance to Arbitration in accordance with Article Notwithstanding the provisions of clause time spent by an employee at and of the grievance procedure shall be deemed be time worked if Any grievance instituted by the Employer may be referred to the Chairperson and of the area committee person responsible for Union Committee within twenty days of the occurrence of the circumstances giving rise to the grievance. The Union’s National Representative and/or Union Committee shall meet with representatives of the Local Employer within ten days of receipt of the grievance. The Union president and Committee shall give a reply to the may be in attendance at this Employer within ten (10) days, or earlier if possible, of the aforementioned meeting. If final settlement of the grievance is not settled it may be referred to arbitration as hereinafter provided. The Employer will provide its reply to the grievance, in writingreached, within fiveten days of of the reply (or the date by which a reply should have been received if no reply is received), the Employer may process the grievance to Arbitration in accordance with Article

STEP. Should It is understood and agreed that the employee be dissatisfied Union, or the Employee does not have a grievance until the complaint has been discussed (where possible) with the super- visor’s disposition ▇▇▇▇▇▇▇ or superintendent, and given the opportunity of the complaint, he may, dealing with the assistance of his committee person, refer such matters on a written grievance form supplied by the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance This shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred to the department who shall answer the grievance in writing, done within two seven (27) working days. The grievance must be tiled with the department within two (2) working business days of the receipt of date the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance may be referred to Step within five (5) working days of receipt of the reply of the department The Grievance Committee and representatives of management shall meet to discuss the grievance within five (5) days of receipt of the referralincident occurred. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievanceEmployee may have ▇▇▇▇▇▇▇ or Business Representative present if so desires when presenting complaint. The Union’s National Representative and/or the Local Union president and the may be in attendance at this meeting. STEP If the grievance is not settled within seven (7) business days after Step has been taken, it shall be reduced to writing and be dealt with by Management of the Employer, and of the Union or their delegated representative. If within seven (7) business days of the meeting between Management of the Employer, and the Union, the grievance has not been resolved, the matter may be referred to arbitration as hereinafter providedsubmitted for Arbitration by either party. The Employer will provide its reply to or the Union may submit a written grievance at Step Any settlement agreed upon by both parties shall be binding upon the Employer, the Union, and the Employee or Employees concerned. Any grievance, in writingincluding any question as to whether a matter is arbitrable, submitted to Arbitration, shall be so submitted within fourteen (14) days after the completion of Step of Article The Board of Arbitration will be composed of one (1) person appointed by the Employer, and one (1) person appointed by the Union, and a third person to act as Chairperson, chosen by the two (2) members of the Board. Within fourteen (14) days of the request of either party for a Board, each party shall notify the other of the name of its appointee. Should the person chosen by the Employer to act on the Board, and the person chosen by the Union, fail to agree on the third member as Chairperson, within fiveseven (7) days of the notification mentioned in above, the Minister of Labour of the Province of Ontario will be asked to appoint a Chairperson. The decisions of the Board of Arbitration, or a majority of such Board, constituted in the above manner, shall be binding on the Employee, the Union, and the Employer. The Board of Arbitration shall not have any power to alter or change any of the provisions of this Agreement, or to substitute any new provisions for any existing provisions, nor to give any decision inconsistent with the terms and provisions of this Agreement. Each of the parties to this Agreement will bear the expense of the arbitrator appointed by it, and the parties will jointly bear the expense, if any, of the Chairperson.

STEP. Should the An employee be dissatisfied may present, together with the super- visor’s disposition a ▇▇▇▇▇▇▇, a signed dated, written statement of the complaint, he may, with the assistance of his committee person, refer such matters grievance (on a written grievance form supplied by the Employer Union and, approved by the Company) to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working daysemployee's Manager. The complaint Manager shall constitute a formal grievance at Step and shall be filed no later than three (3) working days from the date of the immediate supervisor’s give his reply in writing to the complaint. The grievance shall contain employee with a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance at Step the grievance may be referred copy to the department who shall answer the grievance in writing, within two (2) working days. The grievance must be tiled with the department within two (2) working days of the receipt of the immediate supervisor’s reply to Step A meeting shall be held, attended by the committee persons, Chairperson and the department within the two (2) day period. If no settlement is reached at Step the grievance may be referred to Step Union within five (5) working days of receipt following presentation of the reply grievance. Should no settlement satisfactory to the employee be reached, the next step the grievance procedure must be taken at any time within five ( 5 ) working days of the department Manager's reply. The Grievance Committee and representatives of management shall meet employee, together with his ▇▇▇▇▇▇▇, may submit a grievance writing to discuss the grievance within Department Manager. Within five (5) days of receipt of the referralgrievance at Step a meeting shall be arranged to discuss the grievance to be attended by the aggrieved employee, together with the Unit Chairperson or designate and management. It understood that a staff officer of the Union may also be present at this meeting, at the request of either party. The Grievance Committee Department Manager shall consist give a decision in writing to the employee and the Union within five ( 5 ) working days following the date of the meeting. STEP The employee, together with their ▇▇▇▇▇▇▇, may submit a grievance writing to a member of Senior Management. Within five (5) working days of the receipt of the grievance, after the second step, a meeting shall be arranged to discuss the grievance to be attended by the aggrieved employee, and the Unit Chairperson and a member of Management who has not been involved in the area committee person responsible for grievance at the lower steps. A staff officer of the Union may be requested to attend the meeting by the Unit Chairperson. The Member of Senior Management, shall respond in writing to the Union of the Management's decision within five (5) working days after the meeting An employee, together with their ▇▇▇▇▇▇▇, claiming that they have been discharged from employment without just cause, may file a written statement of such claim at Step of the grievance procedure providing such claim lodged with the Department Manager within three (3) working days of the discharge. The Company or the Union shall have t h e right to lodge a policy grievance with the other party concerning the application or interpretation of any provision of this Agreement commencing at Step of the grievance procedure. The policy grievance shall first be presented writing to the other party within ten (10) working days of the initial incident giving rise to the complaint and a meeting shall be held between representatives of the Company and the Union. The policy grievance shall be answered in writing by the receiving party, within five (5) working days of such meeting. Any complaint or grievance which is not commenced or processed through the next stage of the Grievance Procedure within the time specified shall be deemed to have been dropped and if commenced considered to have been settled on the basis of the Company's reply to the grievance. The Union’s National Representative and/or However, time limits specified in the Local Union president Grievance Procedure may be extended by mutual agreement confirmed in writing between the Company and the may be in attendance at this meetingUnion. If no written answer has been given to the grievance within the time limits specified, the Union shall be entitled to submit the grievance to the next stage including arbitration. In final settlement of the grievance is not settled it reached at Step then the grievance may be referred referred, in writing by either party, to Arbitration as provided in Article at any time within then (10) working days after the final decision is given in Step If no such written request for arbitration as hereinafter providedis received within the time limits then it shall be deemed to have been abandoned. During the term of this Agreement, meetings of the Grievance Committee with the Management shall be held at the request of either party. When either party requests that a grievance be submitted to arbitration, they shall advise the other party in writing with the name of their nomination for an arbitrator. The Employer other party will provide its reply advise the moving party to the grievancegrievance of their nomination for an arbitrator. The parties will meet within ten (10) working days after both parties have received the other's nomination for an arbitrator to select an arbitrator. In the event the parties are unable to agree on the selection of an arbitrator, in writing, within fivethey may request the Ministry of Labour for the Province of Ontario to appoint an arbitrator.

STEP. Should There shall be an ▇▇▇▇▇▇▇ and honest effort to settle all' grievances and disputes immediately ,without stoppage of work, and it is understood that an employee with .the I ▇▇▇▇▇▇▇ may present an oral grievance to his \ superior at any time without recourse to the grievance procedure herein. If such grievance is not settled to the satisfaction of the employee be dissatisfied with concerned, the super- visor’s disposition of the complaint, he may, with the assistance of his committee person, refer such matters on eligible employee a written grievance form supplied by in the Employer to his immediate supervisor, who shall answer the grievance, in writing, within three (3)working days. The complaint shall constitute a formal grievance at Step following manner and shall be filed no later than three (3) working days from the date of the immediate supervisor’s reply to the complaint. The grievance shall contain a statement of the facts relied upon, indicate the Articles of the Agreement which are alleged t have been violated, indicate the relief sought and must be signed by the employee. Should the employee be dissatisfied with the disposition of the grievance sequence: OTTAWA LANCASTER'DEPOT COLLECTIVE If not satisfactorily settled at Step the grievance may shall be referred to taken up by the department who shall answer and the grievance in writing, within two (2) working days. The grievance must be tiled Grievance Committee with the department Distribution Manager within two (2) working days of the receipt decision given in Step A representative of the immediate supervisor’s reply to Step A meeting Union shall be held, attended called in at the request of either party. The final decision of the Distribution Manager shall be rendered in writing within three ( 3 ) working days following the Step meeting. A copy of the Distribution Manager's decision will be given the and the ▇▇▇▇▇▇▇. \ If not satisfactorily settled at Step the grievance shall be taken up by the committee persons, Chairperson the Grievance Committee and the department Union Business Agent with the General Manager within working days of the two (2decision given in Step The decision of the General Manager shall be writing within five ( 5 ) day periodworking days following the Step meeting. A copy of' the General Manager's decision will be given to the the ▇▇▇▇▇▇▇ and sent to the Union office. If no settlement is reached not satisfactorily settled at Step the grievance may be 'referred to Step arbitration. The party requesting arbitration shall make request in writing to the other party within five (5) working days following the final decision in Step OTTAWA LANCASTER DEPOT COLLECTIVE AGREEMENT. The matter in dispute shall then be arbitrated by -an arbitration board in accordance with the Ontario Labour Relations Act, The arbitrator shall have no authority to add to, detract from, alter, amend, or modify any provisions of receipt Collective Agreement. No matter may be submitted to arbitration which has not been properly processed through all steps of the reply grievance procedure. Time limits may be waived by mutual consent of the department parties. An employee who has completed his probationary period and who claims he has been discharged without just cause shall file a written grievance at Step of the grievance procedure, the written grievance is submitted to the General Manager within five ( 5 ) days of the discharge. The Grievance Committee Union and representatives the Company shall respectively pay one-half of management the expenses and fees the Either party to this Agreement may file a policy grievance within thirty (30) days of the occurrence of the event on which the grievance is based. A policy grievance is a grievance by one of the parties to this Agreement arising out of the interpretation, administration or alleged violation of any of the terms of this Agreement, but excluding subject matter which can be presented by an employee as an individual grievance. OTTAWA LANCASTER DEPOT COLLECTIVE AGREEMENT” A Union grievance shall be filed at Step of the grievance procedure. policy grievance shall be filed with the Business Agent of the Union. In the case of a Company policy grievance, the parties shall meet to discuss the grievance within five (5) working days and the Union shall reply within a further five (5) working days. Failing settlement, Company may submit the grievance to arbitration within twenty-five (25) working days of receipt the filing of the referral. The Grievance Committee shall consist of the Chairperson and the area committee person responsible for the grievance. The Union’s National Representative and/or In the Local Union president and the may be case of dismissal or suspension in attendance at this meeting. If which an employee is proven innocent through the grievance is not settled it may procedure, the said employee shall be referred compensated to arbitration the any net wages lost since the dismissal or suspension by reason of same, or in such other manner as hereinafter providedmay, in of the Arbitrator, be justified. Fundamentally, rules respecting seniority are designed to give employees an equitable measure of security based on continuous service with the Company. The Employer will provide its reply Company agrees total bargaining unit seniority in the event of transfer to a new location’. Seniority shall be subject to the grievance, in writing, within fivefollowing terms and conditions: