Steps of Grievance Procedure. All grievances shall be processed in accordance with the following procedure: * Step One: Oral Presentation to Supervisor. Within thirty (30) calendar days of the occurrence of a situation, condition or action which caused the grievance the employee(s) affected and/or the shop ▇▇▇▇▇▇▇ and/or Union representative shall orally present the grievance to the employee's immediate supervisor for resolution. In the event a given grievance is directed against the employee's immediate supervisor, said grievance may be presented to the next higher level of supervision. Every effort shall be made by all parties to resolve the grievance at this level. For purposes of clarification, the supervisor may ask the employee to put his/her grievance in writing. If a satisfactory settlement is not reached within fourteen (14) calendar days following the date of presentation to supervision, and the employee wishes to pursue the matter further, the employee may submit the grievance as provided in Step 2. Step Two: Written Presentation To ▇▇▇▇ Or Director. At step 2, the grievance shall be reduced to writing and be submitted to the ▇▇▇▇ or Director of the unit, with a copy to the Director of Employee Relations, and to the supervisor within (14) calendar days following the time period provided for resolution in step 1. The grievance shall include the following:
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Sources: Union Contract, Union Contract, Labor Contract