Student Satisfaction. We continue to treat student satisfaction as an unambiguous priority and are working to ensure that student satisfaction is embedded in all that we do – explicitly recognising that the National Student Survey results should be higher. The 2017 institution National Student Survey results have seen a marked improvement of 3% in overall satisfaction, as well as further improvement of 4% in satisfaction with assessment and feedback. Levels of satisfaction in the Postgraduate Taught and Postgraduate Research Experience surveys have remained broadly stable, but with improvements in some areas. While the 2017 surveys point to progress in various areas, they also highlight the need for the University to continue to address issues regarding aspects of the student experience.
Appears in 3 contracts
Sources: Outcome Agreement, Outcome Agreement, Outcome Agreement