Support and Maintenance Fees. Licensee shall pay to the Cireson Reseller a fee equal to Twenty Percent (20%) of the total License Fees (“Support and Maintenance Fee”) in exchange for one (1) year of Support and Maintenance as described in the Support and Maintenance Policy, found online at ▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇/cireson-support-and-maintenance-policy/. No provision of the Support and Maintenance Policy may conflict with this SLMA. All Support and Maintenance Fees shall be earned when paid and shall be non-refundable. No pro-rata refunds will be issued for cancellation of Support and Maintenance.
Appears in 2 contracts
Sources: Software License and Maintenance Agreement, Software License and Maintenance Agreement