Common use of Support and Maintenance Clause in Contracts

Support and Maintenance. During the Subscription Term, Agilent shall maintain the Software and update the Documentation in accordance with Service Description Exhibit. Maintenance covers updates, bug fixes, small improvements, and upgrades of the Software or Documentation. Upgrades to newer versions of the Software do not include new functional modules. During the term of the Agreement, Agilent shall provide support to Authorized Users in accordance with the Service Description Exhibit.

Appears in 16 contracts

Sources: Enterprise Software as a Service Terms of Use, Enterprise Software as a Service Terms of Use, Enterprise Software as a Service Terms of Use