Support Service Levels. SkySync will provide support and uptime for the Service in accordance with (i) the support package selected by Customer on the applicable Order Form (if any) and (ii) SkySync’s then-current standard Support and Availability Policy (the current version of which is set forth at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/supportpolicies/ (A current copy of these polices are available and may be downloaded for the webpage in .PDF format)
Appears in 2 contracts
Sources: License Agreement, License Agreement