Technical Support Service Website (TSS-Website) Clause Samples

Technical Support Service Website (TSS-Website). This Service is always included in all service categories (Bronze, Silver and Gold Support). SISW provides free access for the Customer’s registered users to several technical documents regarding the software selected by SISW at its own discretion. These documents may contain:  Simatic IT knowledge base, a database including general Technical Support solutions based on experience with customer service requests.  Simatic IT Software (e.g. Hot Fix Collection) and release notes available for electronic download.  Simatic IT Software product Documentation for electronic download. Access shall be provided through the following website: ▇▇▇▇▇://▇▇▇▇▇▇▇ ▇▇-▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇.▇▇▇/▇▇▇. The Customer may download error corrections of the Simatic IT Software products which are within the scope of the Maintenance Services (as specified in the applicable LSDA), and which SISW makes available from time to time for its customers for the respective Simatic IT Software, from the TSS web site free of charge.
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Related to Technical Support Service Website (TSS-Website)

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Directory Assistance Service Updates 8.3.3.1 BellSouth shall update end user listings changes daily. These changes include: 8.3.3.1.1 New end user connections 3.3.1.2 End user disconnections

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.