Common use of TEST STRATEGY Clause in Contracts

TEST STRATEGY. The Contact Center contingency plans strategy consists of halting one of the attendance hubs once a week (always on Sundays), it will remain shut down, the attendants are release and the calls are redirected to one of the other hubs. The hub shutdown schedule and the evidence of its performance (statistics for the day with the number of calls answered at each hub) will be the RESPONSIBILITY OF THE PARTNER (PLANNING/OPERATIONS)