Timeframe for reconnection Sample Clauses
Timeframe for reconnection. If you are a small customer and at the time of the request for reconnection:
(a) you or your retailer have made arrangements for payment of the relevant reconnection charge; and
(b) you have complied with our requirements under the relevant energy laws; and
(c) the necessary infrastructure to re-energise the premises remains in place; and
(d) you provide safe and unhindered access to the premises, we must re-energise the premises within [required alteration: insert the applicable service standard as to time for re-energisation], unless you request a later time.
Timeframe for reconnection. If, at the time of the request for reconnection:
(a) you or your retailer have made arrangements for payment of the relevant reconnection charge; and
(b) you have complied with our requirements under the relevant energy laws; and
(c) the necessary infrastructure to re-energise the premises remains in place; and
(d) you provide safe and unhindered access to the premises, we must re-energise the premises if the request is made:
(e) before 3.00 pm on a business day, on the day of the request; or
(f) after 3.00 pm on a business day, on the next business day or, if the request is made before 9.00 pm and you pay any applicable charge, on the day requested by you, and
(g) where we are able to reconnect you by re-energising the premises remotely, subject to paragraphs (e) & (f), we will use our best endeavours to reconnect you within two hours of a request being validated by us, unless you request a later time. A retailer (on your behalf) may agree with us that later times are to apply to us.
Timeframe for reconnection. If you are a small customer and at the time of the request for reconnection:
(a) you or your retailer have made arrangements for payment of the relevant reconnection charge; and
(b) you have complied with our requirements under the relevant energy laws; and
(c) the necessary infrastructure to re-energise the premises remains in place; and
(d) you provide safe and unhindered access to the premises, we must re-energise the premises by the end of the next business day if your request is made before 3pm on a business day or if your request is made after 3pm on a business day we will re-energise your premises by the end of the second business day following the day the request was made, unless you request a later time.