Common use of Trouble Shooting Clause in Contracts

Trouble Shooting. If there is no access possible to the POP, the NMC can check for the root cause in the iLOQ platform (24/7). If a lock fails functioning, Unifiber can open the door remotely or will follow the principle of a ‘normal’ doorlock malfunction via a lock-▇▇▇▇▇. Technical/Operational Issues with respect to shared presence of multiple operators in one co-location room (in the event of installation): aall racks are separated and individually powered. Security wise, the risk is the same as in all datacentres and we trust on the common sense & respect of the individual operator engineers to respect the competition. • Use of Security Cameras The idea exists, but with low priority. Goal is to have 1 camera indoor and 1 camera outdoor. within the data privacy & data retention law boundaries. RFP was sent to Amadys/▇▇▇▇▇.

Appears in 2 contracts

Sources: Service Description & Working Level Agreement, Service Description & Working Level Agreement