Troubleshooter. The Parties agree to using a Troubleshooter Process as follows: a. Either Party may refer a grievance to this process, by providing the other Party with three (3) weeks’ notice of a grievance being referred. b. Both Parties must agree to use of the Troubleshooter process for the grievance outlined in (a) above. c. ▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇▇▇ or ▇▇▇▇ ▇▇▇▇▇ (or any other individual agreed by the Parties) shall be scheduled as required to hear the grievance on an expedited basis. d. The Parties agree to share all relevant information regarding the grievance in advance of the troubleshooting hearing. e. The Parties will make every effort to develop a Statement of Agreed Facts. f. Decisions of the Troubleshooter will be in writing and binding on the Parties with respect to the grievance before the Troubleshooter. However, the decision will not be precedent setting and shall be without prejudice and shall not be publicized. g. Legal counsel shall not be used by either Party when using this Troubleshooter process. h. The Parties shall bear equally the fees and expenses of the Troubleshooter.
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Sources: Collective Agreement, Collective Agreement, Collective Agreement