Common use of Use of Service Credits Clause in Contracts

Use of Service Credits. Customers entitled to a Service Credit must request the Service Credit by contacting ▇▇▇▇▇▇▇ support in writing within 15 days after becoming entitled to such Service Credit. Service Credits issued to a customer may only be used by that customer to extend its Analytics Service with ▇▇▇▇▇▇▇. Service Credits will not be issued in cash. Each customer must use its Service Credits by its next annual renewal following the availability of such Service Credits. Service Credits not so used will be deemed forfeited.