VoIP Service. (a) BOLT facilitates the provision of VoIP through a third party provider (“VoIP Provider”). (b) A copy of the VoIP Service Agreement is attached hereto as Exhibit A. BOLT will present such agreement and will serve as the agent of the VoIP Provider for the purpose of providing certain customer service support and billing and collection services. (c) Certain E911 service may not be available through VoIP or may be in some way limited by comparison to traditional E911 service. Such circumstances include, but are not limited to, relocation of the end user’s IP-compatible CPE, use by the end user of a non-native telephone number, broadband connection failure, loss of electrical power, and delays that may occur in making a Registered Location available in or through the ALI database.
Appears in 2 contracts
Sources: Customer Agreement, Customer Agreement