Where we must reconnect Sample Clauses

The 'Where we must reconnect' clause outlines the circumstances and procedures under which a service provider is required to restore a previously disconnected service. Typically, this clause specifies the conditions that must be met before reconnection, such as payment of outstanding fees or resolution of the issue that led to disconnection. Its core function is to provide clarity and set expectations for both parties regarding the process and requirements for resuming service, thereby reducing disputes and ensuring a fair and transparent reconnection process.
Where we must reconnect. (a) If you are a small customer, we must arrange for reconnection of the premises if, within 10 business days of your premises being disconnected: (i) where your retailer asked for the disconnection—if we are asked by your retailer to reconnect the premises; or (ii) in other circumstances—if: (A) you ask us to arrange for reconnection of your premises; and (B) you rectify the matter that led to the disconnection; and (C) you pay any reconnection charge. (b) We may terminate this contract 10 business days following disconnection if the requirements in paragraph (a) are not met.
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Where we must reconnect. (a) We must arrange for reconnection of the premises if, within 10 business days of your (i) where your retailer asked for the disconnection—if we are asked by your retailer to reconnect the premises; or (ii) in other circumstances—if: (A) you ask us to arrange for reconnection of your premises; and (B) you rectify the matter that led to the disconnection; and (C) you pay any reconnection charge. (b) We may terminate this contract 10 business days following disconnection if the requirements in paragraph (a) are not met.
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