Your right to cancel the service. 11.1 The customer has 14 working days from the day after receipt of these terms and conditions or the day after receipt of the payment (the ‘cooling off period’) to cancel the service for a full refund, notice of which must be made by telephone to ▇▇▇▇ ▇▇▇ ▇▇▇▇. No refunds will be given for any cancellation requests received after 14 working days of receipt of receipt by the Council of payment. 11.2 There are no refunds or part refunds for the cancellation of the service, part way through the year. If a collection has been missed due to the fault of the Council; replacement collections will be provided; there are no refunds for missed collections.
Appears in 1 contract
Sources: Chargeable Garden Waste Service Terms and Conditions of Use
Your right to cancel the service. 11.1 The customer has 14 working days from the day after receipt of these terms and conditions or the day after receipt of the payment (the ‘cooling off period’) to cancel the service for a full refund, notice of which must be made by telephone to ▇▇▇▇ ▇▇▇ ▇▇▇▇. No refunds will be given for any cancellation requests received after 14 working days of receipt of receipt by the Council of payment.
11.2 There are no refunds or part refunds for the cancellation of the service, part way through the year. If a collection has been missed due to the fault of the Council; replacement collections will be provided; there are no refunds for missed collections.
Appears in 1 contract
Sources: Chargeable Garden Waste Service Terms and Conditions of Use