Software Problem definition
Examples of Software Problem in a sentence
Reporting a Software Problem does not count against your five included support cases if the investigation confirms the existence of a Software Problem.
Causasoft will work to correct the Software Problem that can be verified based on the information provided by you utilizing a system that meets the system requirements for the Software.
If Causasoft, in good faith, determines that the Software Problem results from an error in the applicable user-level documentation, Causasoft may correct the Software Problem by correcting that documentation.
If the investigation confirms the existence of a Software Problem, Causasoft will use reasonable efforts to correct the Software Problem which may include implementing a temporary work-around.
If you report to Causasoft or its Reseller that the Software does not function according to the user-level documentation ("Software Problem") and otherwise comply with the section "Your responsibilities" below, Causasoft will investigate the Software Problem.
Licensee will follow-up each such communication with a Software Problem Report.
Licensee also agrees to assist FGSS' efforts to duplicate the Software Problem.
Note that response to an inquiry does not necessarily imply or include resolution of the related issue, which will be handled on a reasonable efforts basis and consistent with the Software Problem Resolution standards prescribed in Exhibit G.
Client shall use reasonable endeavors to reproduce the Beezy Software Problem in Client’s own environment.
WorkWise personnel may directly communicate with the User regarding the suspected Software Problem using a form of telecommunications, and either with or without the participation of Reseller.