Solution Availability definition

Solution Availability. During any calendar month wherein, the Solution is not experiencing Scheduled or Unscheduled Downtime, as described in Exhibit C (Service Level Agreement) to this Contract.
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Solution Availability means the percentage of minutes in a month that the Solution is operational.
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Examples of Solution Availability in a sentence

  • SLA-001 Data Quality Operations SLA-002 Solution Availability Operations SLA-003 Security and Compliance Operations SLA-004 Operations Issue Management Operations SLA-005 Solution Enhancements Operations Description Data Quality Service Level is defined as the overall utility of the dataset(s) as a function of the ability of its qualitative and quantitative variables to be easily and accurately processed and analyzed.

  • The Solution must meet the Solution Performance Requirements within Contractor’s control, including, but not limited to, those relating to response time and Solution Availability, as further specified in Exhibit A (Statement of Work), Attachment A.1 (Tasks and Deliverables), and Exhibit C (Service Level Agreement) to this Contract.

  • Description The Solution Availability Service Level is defined as the percentage of possible uptime in a month that the solution is available to authorized users or to perform in a backup capacity, including all weekends and holidays.

Related to Solution Availability

  • System Availability means, with respect to any particular calendar month, the ratio obtained by subtracting Unscheduled Downtime during such month from the Total Monthly Time, and thereafter dividing the difference so obtained by the Total Monthly Time. Represented algebraically, System Availability for any particular calendar month is determined as follows:

  • Service Availability The total number of minutes in a calendar quarter that the Tyler Software is capable of receiving, processing, and responding to requests, excluding maintenance windows, Client Error Incidents and Force Majeure.