Support Level definition

Support Level means the level of responsibility associated with performing assigned tasks, duties or responsibilities on a trading ship under the direction of an individual serving in the operational or management level;
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Support Level means the scope of Support to which the Customer is entitled, as designated on the Order Form.
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Support Level means a numeric value determined using an algorithm that places clients into groups with other clients who have similar overall support needs.
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Examples of Support Level in a sentence

  • Wiz will provide its Base Support Plan for the Services to Customer at no additional charge, and/or Premium Support Plan if purchased, in accordance with Wiz’s Customer Support Level Agreement available at ▇▇▇▇▇://▇▇▇▇▇.▇▇▇.▇▇/legal#sla and incorporated herein by reference (“SLA”).

  • Thereafter, Ordering Activity is entitled to receive only the support and maintenance services specified for the applicable Support Level and term that Ordering Activity has ordered (in accordance with the support levels described in Cohesity’s standard Support and Maintenance Terms (the “Support Terms”) found in Exhibit A below.

  • Wiz will provide its Base Support Plan for the Services to Customer at no additional charge, and/or Premium Support Plan if purchased, in accordance with Wiz’s Customer Support Level Agreement available at ▇▇▇▇▇://▇▇▇▇▇.▇▇▇.▇▇/legal#sla and attached hereto as Exhibit 4 (“SLA”).

  • The Support Services shall be provided in accordance with Exhibit A — SaaS Service Support Level Agreement.


More Definitions of Support Level

Support Level means a numeric value determined using an algorithm that places clients into groups
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Support Level means the description for the particular level of Support referred to in the Order Acknowledgement that nCipher has agreed to make available to Customer;
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Support Level means the specific level of Maintenance and Support (Basic/Standard Support, Gold Support (if available), or Platinum Program/Support) that has been selected by the Customer on the Quote.
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Support Level means the Support Services package purchased by Customer.
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Support Level means the support level specified in the applicable Order Form.
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Support Level means the level of Support (Professional Support, Enterprise Support or Premium Support) that has been selected by You on the Order Form.
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Support Level means the specific level of Maintenance and Support (Standard, Gold, or Platinum Support) that has been ordered by the Customer via the Quote.
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