System Availability SLA definition

System Availability SLA means a 99.5% System Availability Percentage during each Month for the production version of the Cloud Service.
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System Availability SLA means a 99.7% System Availability Percentage during each Month for the production version of the Cloud Service.
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System Availability SLA means a 99.7% System Availability Percentage during each Month for
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Examples of System Availability SLA in a sentence

  • Customer is responsible for the physical security of the On-Premise Components and the System Availability SLA does not apply.

  • Customer shall be responsible for the physical security of the Integration Application and the System Availability SLA does not apply to the Integration Application.

  • Customer is responsible for the security of the integration component and the System Availability SLA does not apply to it.

  • Customer shallbe responsible for the physical security of the Integration Application and the System Availability SLA does not apply to the Integration Application.

  • Downtime required for updates due to changed regulatory requirements shall not be counted against the System Availability SLA.

  • If the Scheduled Maintenance period exceeds the two (2) hour window and an additional one (1) hour grace period, for a total of three (3) hours in any given week, or a cumulative of eight (8) hours in any given month in total duration, then the System Availability SLA will apply.

  • Claims under this Service Level Agreement must be made in good faith and by submitting a support case within thirty (30) business days after the end of the relevant Month in which SAP did not meet the System Availability SLA.

  • If the maintenance period exceeds three (3) hours in any given week, or a cumulative of twelve (12) hours in any given month in total duration, then the System Availability SLA will apply.

  • The System Availability SLA of the Productsup Platform shall be at least 99,5%.

  • Any deviations from the 99.9% System Availability SLA or any aspect of the standard Service Level Agreement for SAP Cloud Services are noted in the applicable Cloud Service terms in the Service Description Guide.

Related to System Availability SLA

  • System Availability means, with respect to any particular calendar month, the ratio obtained by subtracting Unscheduled Downtime during such month from the Total Monthly Time, and thereafter dividing the difference so obtained by the Total Monthly Time. Represented algebraically, System Availability for any particular calendar month is determined as follows:

  • Service Availability The total number of minutes in a calendar quarter that the Tyler Software is capable of receiving, processing, and responding to requests, excluding maintenance windows, Client Error Incidents and Force Majeure.

  • General Availability means the date a version of Software was first made available to be licensed by Sandvine customers.

  • Availability Block means $15,000,000.

  • Required Availability means Excess Availability and unrestricted cash and Cash Equivalents in an amount of not less than $5,000,000.