Ticketing System definition
Examples of Ticketing System in a sentence
PSI must use a Trouble Ticketing System to track problems from initial report through satisfactory resolution.
Ticketing System IXC will be provided access by PSI to any trouble tickets related to the service provided to IXC, IXC Resellers and their end customers, as soon as the technology is available to PSI.
As PSI staff works to resolve problems, the current status must be maintained in the Trouble Ticketing System.
CampMinder strongly encourages Administrative Users to initiate all support requests through the CampMinder Electronic Ticketing System.
SCHEDULE B GENERAL SUPPORT AND CONSULTATION POLICIES During the Term, CampMinder will use commercially reasonable efforts to provide support and consultation by telephone and by CampMinder’s electronic ticketing system to Licensee and Authorized Users through two channels in accordance with the following: Electronic Ticketing System Support – This is the most efficient way to submit and track support issues.
Ticketing System IXC customers will be provided access by PSI to any trouble tickets related to their service, as soon as the technology is available to PSI.
As PSI works to resolve problems, the current status must be maintained in the Trouble Ticketing System.
Customer acknowledges that Notices may be sent by and through Provider's Ticketing System and that the email address provided to receive such tickets shall be sufficient to receive notices.
Customers may open Trouble Tickets in the Support Ticketing System 24x7x365 without the assistance of OCT.
For each Incident entered into the Ticketing System, the Time to Own and the Time to Resolve for Service Levels (i.e. set out in Section 3.1, Table 11) will be measured against the actual Time to Own and Time to Resolve achieved by HP-OMS within the Measurement Period.