Complaints and concerns Clause Samples

Complaints and concerns. Please address any complaint or concern to the lead teacher. Please also refer to our complaints policy.

Complaints and concerns. Please address any complaint or concern to the supervisor in charge, in the first instance, and if the matter is not resolved within a reasonable period, please refer it to the nursery manager. Please also refer to our complaints and compliments policy which shall apply to any complaints received by us.

Complaints and concerns. Please address any complaint or concern to the setting manager, in the first instance, and if the matter is not resolved within a reasonable period, please refer the issue to the executive coordinator. Please refer to our Complaints Policy for further information.

Complaints and concerns. 20.1 Customer satisfaction is a priority at Bridgewater Bank. If you have a concern or complaint about your GIC or any other service we provide, please let us know. For information on our complaint resolution process, see our complaint resolution brochure, We Want to Hear from You, by visiting our website or by contacting us as set out at Section 21.0 below. You may also contact the Financial Consumer Agency of Canada in writing at ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇▇▇▇▇, ▇▇▇ ▇▇▇ or through its website at ▇▇▇.▇▇▇▇▇▇.▇▇/▇▇/▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇▇- agency.html.

Complaints and concerns. 22.1. Please address any complaint or concern to the room senior, in the first instance, and if the matter is not resolved within a reasonable period, please refer it to the nursery manager. Please also refer to our complaints and compliments policy.

Complaints and concerns. Please refer to the Trust’s Complaints Policy, available on our website.

Complaints and concerns. Please address any complaint or concern to the person in charge, in the first instance, and if the matter is not resolved within a reasonable period, please refer it to the nursery manager. Please also refer to our complaints and compliments policy which shall apply to any complaints received by us. Please refer to the CCL 2.0 Compliments & Complaints policy. Please ask for a copy of it if necessary. We are registered and regulated by Ofsted who can be contacted regarding any complaint you may have about your child's childcare, you can ring 0300 123 1231 or you can write to them at: Applications, Regulatory and Contact (ARC) Team Ofsted Piccadilly Gate Store Street Manchester. M1 2WD ▇▇▇.▇▇▇▇▇▇.▇▇▇.▇▇/▇▇▇▇▇-▇▇▇▇▇-▇▇▇-▇▇▇▇▇▇▇▇▇

Complaints and concerns. The Shared Lives scheme has a complaints procedure that is explained in the Service User Guide and the Shared Lives carers’ Handbook. The complaints procedure can be used by both and The Shared Lives scheme has a policy and procedure for safeguarding vulnerable adults in line with local adult protection policies. It will be followed if there are any concerns or allegations of abuse or neglect concerning the person in the Shared Lives arrangement. The Shared Lives arrangement fee which is paid to the Shared Lives carer for long term accommodation and support arrangements and to intermediate support arrangements where the person lives with the Shared Lives carer made up of three parts: A payment for assessed care and support needs which is paid from the local authority, health, a personal budget, or someone self-funding. This payment is made directly to the Shared Lives carer. A payment for accommodation which is usually paid for by housing benefit, or if the person living in Shared Lives is ineligible they will need to pay this themselves A payment for food, utilities, household bills etc, which is paid for by the person living in the Shared Lives arrangement from their benefits or other income The arrangement fee received by the Shared Lives carer will be a single payment for the care and support they provide to the person. There will not be any board and lodging or room rent payment made to them. The Shared Lives arrangement fee for these type of arrangements will be set by the Shared Lives scheme. The payment to the Shared Lives carer will include a care and support payment. The fee for this Shared Lives arrangement will be: Care and Support Payment: Board and lodgings: Room rent: Any additional payments to be made to the Shared Lives carer e.g. for provide day care, transport etc) ………………………………… The total payment for this Shared Lives arrangement will be. and is payable to The fee includes i.e. accommodation / care / meals / etc. Will pay a weekly amount of £………………… towards the above fee for board and lodgings (electricity, heating and food). The arrangements for paying this weekly amount are: May be sharing a home with, or visiting And the facilities he/she is welcome to use are:     And the House Rules are:    

Complaints and concerns. Whilst your child’s experience in the Nursery is a happy one, there may be times when you are unhappy with our service. We hope that you will share your concerns with our Manager, her Deputies, or the Proprietor and we will be able to resolve them. However, if your concerns are not resolved you or The Nursery should contact OFSTED, Piccadilly Gate, Store Street, Manchester M1 2WD Tel: ▇▇▇▇ ▇▇▇ ▇▇▇▇. Please address any complaint or concern to the Manager in Charge. Please also refer to our Complaints Policy & Procedure.