CONSUMER SERVICE NUMBER Sample Clauses

The Consumer Service Number clause establishes a dedicated contact number for consumers to reach the service provider for assistance or inquiries. Typically, this clause specifies the availability of the number, such as operating hours, and may outline the types of support or information consumers can expect when calling. Its core practical function is to ensure consumers have a clear and reliable means of communication with the provider, thereby enhancing customer service and addressing consumer needs efficiently.
CONSUMER SERVICE NUMBER. Licensee shall have the obligation to use and promote and a nonexclusive right to make use of a toll free national consumer service number designated by Licensor (the "Consumer Service Number") as a toll free service to Licensee's customers and prospective customers in the Licensed Territory, to use the 1-800-CELL ONE ▇▇▇▇ and marks associated therewith and to pay an annual fee to Licensor described in Section V.E. and in accordance with the following terms and conditions: (a) Licensor will, from time to time, establish and maintain a national consumer service telephone number, operated twenty-four hours a day, seven days a week. Currently the number established by Licensor is 1-800-CELL ONE (▇-▇▇▇-▇▇▇-▇▇▇▇). Licensee shall arrange with a long distance carrier (the "Long Distance Carrier") for a network-based routing system to cause such calls to the Consumer Service Number from customers and prospective customers of Licensee in the Licensed Territory (including customers of Licensee roaming from the Licensed Territory) to be automatically (i) routed to Licensee, or to a designated center as further described below or (ii) provided with a prerecorded intercept announcement or (iii) routed as may be required pursuant to Section IV.J.3. or any agreement entered into by Licensee pursuant thereto. All arrangements necessary for the routing of calls to Licensee or the delivery of prerecorded intercept announcements shall be made between Licensee and the Long Distance Carrier. In no event will Licensor route calls made to the Consumer Service Number to Licensee, or cause any such calls to be so routed. It is anticipated that Licensee will provide customers and prospective customers calling the Consumer Service Number with assistance, information and/or promotional literature in response to inquiries concerning such matters as activation, suspension or disconnection of service, service plans, promotions, billing, pricing, roaming, dialing instructions, access numbers, feature codes, the locations, hours of operation and telephone numbers of offices, authorized repair facilities and sources for batteries, parts and accessories, and such other matters as may be set forth in the 800 Number Supplement (hereinafter defined). (b) Licensor will provide Licensee with a supplement to Exhibit E (the Quality Standards) and the Guide to Quality Operations (collectively, the "800 Number Supplement"), containing requirements and suggestions for the operation of the Consumer Se...
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CONSUMER SERVICE NUMBER. Licensee shall have the obligation to use and promote and a nonexclusive right to make use of any toll free national consumer service number that may be designated by Licensor (the "Consumer Service Number") as a toll free service to Licensee's customers and prospective customers in the Licensed Territory and in connection therewith to use the Mark or Marks associated therewith, and in accordance with the foll▇▇▇▇g terms and conditions: (a) Subject to the provisions of Section 4.J.1.(e) below, Licensor may, from time to time, establish and maintain a national consumer service telephone number, operated twenty-four hours a day, seven days a week. Currently the number established by Licensor is 1-800-CELL ONE (1-800-235-5663). Licensee shall participate in an arrangement with ▇▇▇ ▇▇▇▇ ▇▇▇lular One Group License Agreement 23 10/18/99 distance carrier (the "Long Distance Carrier") which provides for a network-based routing system to cause such calls to the Consumer Service Number from customers and prospective customers of Licensee in the Licensed Territory (including customers of Licensee roaming from the Licensed Territory) to be automatically (i) routed to Licensee, or to a designated center as further described below or (ii) provided with a prerecorded intercept announcement or (iii) routed as may be required pursuant to Section IV.J.3. below or any agreement entered into by Licensee pursuant thereto. It is anticipated that Licensee will provide customers and prospective customers calling the Consumer Service Number with assistance, information and/or promotional literature in response to inquiries concerning such matters as activation, suspension or disconnection of service, service plans, promotions, billing, pricing, roaming, dialing instructions, access numbers, feature codes, the locations, hours of operation and telephone numbers of offices, authorized repair facilities and sources for batteries, parts and accessories, and such other matters as may be set forth in the Quality Standards as amended from time to time. (b) Licensor may include in the Quality Standards as amended from time to time requirements and suggestions for the operation of the Consumer Service Number program, including the services which Licensee must have the capability of offering during various times to callers to the Consumer Service Number which are routed to the Licensee by the Long Distance Carrier, and other materials as Licensor deems appropriate. Licensor may also, in its...
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