Content of Migration Plan. Within thirty (30) calendar days following a Service Agreement Effective Date (a Service Agreement “completion date”), Service Provider shall submit for approval by the County a final plan (the “Migration Plan”) for the migration of the Services. The Migration Plan shall state in detail: (a) the requirement that Service Provider create dedicated Migration teams; (b) a detailed description of all Migration activities to be performed by Service Provider and County (including any incumbent Service Provider currently providing services to County), the significant components and subcomponents of each such activity and a complete timetable for completion of such activities; SAMPLE (c) a list of all Deliverables to be completed by Service Provider; (d) the dates by which each such activity or deliverable are to be completed (the “Migration Milestones”); (e) a process for County to delay all or any part of the transition if County determines that any part of the transition poses a risk or hazard to County or its operations (without any increase in Service Provider’s charges to County); (f) Service Provider’s plan for assuming operational responsibility for the Services on each Service Agreement Commencement Date; (g) a process and set of standards acceptable to County to which Service Provider will adhere in the performance of the Transition Services, and that will enable County to determine whether Service Provider has successfully completed the Migration Services and the activities and deliverables associated with each Migration Milestone, including measurable success criteria by each Service Agreement that Service Provider must meet before transitioning the work any further; (h) an assessment of risks associated with the Migration Services and the contingency or risk mitigation strategies to be employed by Service Provider and County in the event of disruption or delay; provided, however, that such assessment and plans will not affect Service Provider’s obligation to meet the Migration Milestones; and (i) a detailed work plan identifying the specific transition activities to be performed by individual Service Provider Personnel on a weekly basis during the Migration Period. As part of the Services, Service Provider shall perform all functions and services, including the functions and services described in the Migration Plan necessary to accomplish the migration to the Service Provider as identified in the Migration Plan (the “Migration Services”). Service Provider shall perform the Migration Services without causing a disruption to County’s business or production environment.
Appears in 1 contract
Sources: Master Services Agreement
Content of Migration Plan. Within thirty (30) calendar days following a Service Agreement Effective Date (a Service Agreement “completion date”), Service Provider shall submit for approval by the County a final plan (the “Migration Plan”) for the migration of the Services. The Migration Plan shall state in detail:
(a) the requirement that Service Provider create dedicated Migration teams;
(b) a detailed description of all Migration activities to be performed by Service Provider and County (including any incumbent Service Provider currently providing services to County), the significant components and subcomponents of each such activity and a complete timetable for completion of such activities; SAMPLE;
(c) a list of all Deliverables to be completed by Service Provider;
(d) the dates by which each such activity or deliverable are to be completed (the “Migration Milestones”);
(e) a process for County to delay all or any part of the transition if County determines that any part of the transition poses a risk or hazard to County or its operations (without any increase in Service Provider’s charges to County);
(f) Service Provider’s plan for assuming operational responsibility for the Services on each Service Agreement Commencement Date;
(g) a process and set of standards acceptable to County to which Service Provider will adhere in the performance of the Transition Services, and that will enable County to determine whether Service Provider has successfully completed the Migration Services and the activities and deliverables associated with each Migration Milestone, including measurable success criteria by each Service Agreement that Service Provider must meet before transitioning the work any further;
(h) an assessment of risks associated with the Migration Services and the contingency or risk mitigation strategies to be employed by Service Provider and County in the event of disruption or delay; provided, however, that such assessment and plans will not affect Service Provider’s obligation to meet the Migration Milestones; and
(i) a detailed work plan identifying the specific transition activities to be performed by individual Service Provider Personnel on a weekly basis during the Migration Period. As part of the Services, Service Provider shall perform all functions and services, including the functions and services described in the Migration Plan necessary to accomplish the migration to the Service Provider as identified in the Migration Plan (the “Migration Services”). Service Provider shall perform the Migration Services without causing a disruption to County’s business or production environment.
Appears in 1 contract
Sources: Master Services Agreement